Tennis & Pickleball Professional - Lakeside Spa (On Call)

Loews Hotels & Co; Tucson (AZ); On-site; USD 17,000 - 28,000; Full time

Job summary

Loews Hotels & Co in Tucson, AZ, seeks a Tennis & Pickleball Professional to elevate the guest experience through expert instruction and personalized service.

You will design and lead dynamic clinics, private lessons, and tournaments while maintaining our courts to the highest standards. Collaborate with Recreation & Wellness to create memorable experiences reflecting Loews hospitality.

Qualifications

• Minimum 2 years of experience teaching tennis in a resort, club, or hospitality setting.
• Strong communication and interpersonal skills.
• Ability to work with diverse age groups and skill levels.
• Proficient in scheduling software and basic computer applications.
• Knowledge of tennis equipment and court maintenance.
• CPR/First Aid certification preferred.

Responsibilities

• Provide private and group lessons for guests of all ages and skill levels.
• Organize and lead clinics, social mixers, and tournaments.
• Offer personalized coaching and feedback to enhance guest performance and enjoyment.
• Promote programs and encourage guest participation through engaging communication.
• Ensure courts are maintained to the highest standards, including cleanliness, safety, and readiness.
• Manage inventory of equipment and supplies, ensuring availability and proper condition.
• Coordinate court reservations and scheduling to optimize guest access and experience.
• Develop seasonal programming aligned with guest interests and resort events.
• Collaborate with Recreation, Spa, and Marketing teams to promote tennis offerings.
• Stay current on tennis trends and incorporate innovative techniques and formats.

Skills

Tennis instruction

Customer service

Team leadership

Program development

Scheduling software

Tools

Scheduling software

Job description

Intro

Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson’s Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks & more Complimentary meals in Team Member Café while working Golf discount at The Lodge at Ventana Canyon Community volunteer opportunities Benefits are subject to eligibility and may vary by position

What We’re Looking For:

A passionate and engaging Tennis & Pickleball Professional who will elevate the guest experience through expert instruction, personalized service, and a love for the game. You’ll be the face of our tennis program, inspiring guests of all ages and skill levels to enjoy the sport in a welcoming and luxurious resort setting. In this role, you’ll design and lead dynamic clinics, private lessons, and tournaments, while maintaining our courts to the highest standards. You’ll collaborate with the Recreation & Wellness team to create memorable experiences that reflect the Loews commitment to excellence and hospitality.

Who You Are:

Energetic Instructor: You bring enthusiasm and expertise to every lesson, motivating guests to improve and enjoy the game. Guest-Focused Professional: You understand the importance of personalized service and go above and beyond to create unforgettable experiences. Team-Oriented Leader: You thrive in a collaborative environment and work seamlessly with other departments to support guest needs. Detail-Oriented Organizer: You manage schedules, equipment, and court maintenance with precision and care. Creative Program Developer: You design engaging tennis programs that appeal to a wide range of guests, from beginners to seasoned players. Veterans and military spouses are encouraged to apply.

What You’ll Do:

Provide private and group lessons for guests of all ages and skill levels. Organize and lead clinics, social mixers, and tournaments. Offer personalized coaching and feedback to enhance guest performance and enjoyment. Promote programs and encourage guest participation through engaging communication. Ensure courts are maintained to the highest standards, including cleanliness, safety, and readiness. Manage inventory of equipment and supplies, ensuring availability and proper condition. Coordinate court reservations and scheduling to optimize guest access and experience. Develop seasonal programming aligned with guest interests and resort events. Collaborate with Recreation, Spa, and Marketing teams to promote tennis offerings. Stay current on tennis trends and incorporate innovative techniques and formats.

Other Responsibilities Comply with all safety, legal, and operational standards. Regularly lift 45 pounds, reach, bend, crouch, kneel, push, pull, and walk. Stand for extended periods and work outdoors in varying weather conditions. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned.

Your Qualifications Include:

Minimum 2 years of experience teaching tennis in a resort, club, or hospitality setting. Strong communication and interpersonal skills. Ability to work with diverse age groups and skill levels. Proficient in scheduling software and basic computer applications. Knowledge of tennis equipment and court maintenance. CPR/First Aid certification preferred. Willingness and ability to work weekends and holidays as needed.

Who You’ll Supervise:

N/A

Loews Hotels & Co Overview:

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco‑friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.