Tenant Services & Community Support Coordinator

BronxWorks; New York (NY); On-site; USD 64,000 - 66,000; Full time

Job summary

BronxWorks is seeking a Tenant Services Coordinator to join Cooper Gardens in the Bronx, NY. The role focuses on outreach, engagement, and coordinating services for formerly homeless tenants, with harm reduction experience preferred. Schedule is Monday–Friday 9am–5pm, plus one Saturday per month.

The ideal candidate will manage home visits, facilitate workshops, and collaborate with case management to connect tenants with resources and programs, ensuring accurate record-keeping and participation.

Qualifications

• Associates degree preferred in social services with 1 year of experience or a bachelor’s degree in social services.
• Proficiency in modern business communications including personal computers and email.
• Experience in a supportive housing program is preferred.

Responsibilities

• Create and lead recreation activities and psycho-educational workshops for tenants.
• Liaise with tenants and community agencies; conduct home visits as needed.
• Maintain records of client interactions and prepare monthly reports.
• Coordinate with case management and building staff on programming needs.
• Provide crisis interventions and participate in supervision.

Skills

Communication skills

Writing skills

Presentation skills

Organizational skills

Teamwork

Education

Associates degree in social services

Bachelor’s degree in social services

Tools

MS Office

Outlook / Email

General office equipment

Job description

BronxWorks is seeking a Tenant Services Coordinator to join Cooper Gardens in the Bronx, NY. The role focuses on outreach, engagement, and coordinating services for formerly homeless tenants, with harm reduction experience preferred. Schedule is Monday–Friday 9am–5pm, plus one Saturday per month.

The ideal candidate will manage home visits, facilitate workshops, and collaborate with case management to connect tenants with resources and programs, ensuring accurate record-keeping and participation.