Tenant Relocation Specialist

AECOM; New York (NY); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Retirement savings plan

Job summary

AECOM is looking for a Tenant Relocation Specialist in New York City to support housing modernization projects. The role involves data management for relocations, including maintaining trackers and preparing reports.

The ideal candidate will be organized and analytical, with a Bachelor's degree and experience using data analytics tools like Power BI. AECOM offers comprehensive benefits and requires in-person onboarding at an office.

Qualifications

• Bachelor's degree in data analytics or related field.
• 2+ years of relevant experience in data management.
• Experience with data analytics tools preferred.

Responsibilities

• Develop and maintain master trackers for relocations.
• Track resident relocation status and vacant units.
• Monitor deficiencies by unit and ensure readiness.

Skills

Data analytics

Urban planning

Business administration

Analytical skills

Education

Bachelor's Degree

Tools

Power BI

SQL

Python

Job description

• Legal Entity: AECOM Technical Services Inc
• Business Line: PPM
• Work Location Model: On-Site
• Primary Location: US - New York, NY - 605 Third Ave
• Compensation: USD 105,000 - USD 125,000 - yearly

Job Description

AECOM is seeking a motivated, technical, and highly talented Tenant Relocation Specialist that will support occupied housing modernization projects by developing and maintaining the trackers, dashboards, reports, and data tools needed to manage temporary relocation, vacant unit preparation, resident-to-unit matching, and phase-by-phase move planning.

This role is focused on helping project teams understand which residents need to move, when they need to move, which vacant units are available, which units are ready, and where gaps or delays could affect construction phasing. The position will work closely with relocation teams, property management, operations, resident engagement, construction teams, and program leadership to keep relocation and vacancy data accurate, current, and actionable.

The ideal candidate is highly organized, analytical, detail-oriented, and comfortable translating complex resident, apartment, schedule, and unit-readiness information into clear trackers, dashboards, briefing materials, and decision-support tools.

Key Responsibilities:

• Develop, maintain, and improve master trackers for temporary relocation, move-out, move-back, vacant unit prep, resident matching, and unit readiness.
• Track resident relocation status by project, building, apartment, household, bedroom size, accessibility need, phase, target move date, actual move date, and return status.
• Build and maintain resident-to-unit matching tools using approved criteria, including bedroom size, household needs, accessibility requirements, timing, building constraints, and unit availability.
• Identify gaps between relocation demand and available vacant units, including shortages by bedroom size, accessibility need, project phase, building, or move period.
• Track vacant unit status from initial identification through resident-ready turnover, including inspections, repair needs, environmental clearance, maintenance work, cleaning, punch list correction, final acceptance, and release.
• Monitor deficiencies by unit, owner, due date, aging, status, and closeout date.
• Develop and manage vacancy forecasts by project phase, building, bedroom size, accessibility need, and move period.
• Prepare dashboards, charts, tables, PowerPoint slides, and written summaries showing units held, units in prep, units ready, units assigned, and upcoming move needs.
• Clean, validate, reconcile, and organize relocation, resident, apartment, vacancy, and unit-readiness data from multiple sources.
• Support shared trackers, databases, and workflow tools used to manage inspections, deficiencies, approvals, and turnover readiness.

Qualifications

• Bachelor's Degree in data analytics, urban planning, public administration, business, administration, information systems, engineering, architecture plus two (2) years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Qualifications:

• Experience developing trackers, dashboards, reports, databases, action item logs, or project controls tools.
• Experience with Power BI, Access, SQL, Python, or other data analytics tools.
• Experience translating business requirements into reporting tools, dashboards, workflows, data structures, or process improvements.

Additional Information

• Sponsorship for US employment authorization is not available now or in the future for this position.
• Relocation is not available for this position.

To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

Benefits

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.