Tenant Experience & Workplace Engagement Lead

Hines; Denver (CO); On-site; USD 66,700 - 83,400; Full time

Job summary

Hines is seeking a Workplace Engagement Coordinator in Denver, Colorado. You will be responsible for coordinating daily property services to tenants and managing service contracts.

The ideal candidate has a Bachelor’s degree and at least two years of management experience in customer service. This position offers a competitive compensation range between $66,700 to $83,400 with a 10% bonus pool.

Qualifications

• Minimum of two years in a management role within customer service.
• Ability to remain calm in emergencies and maintain a positive demeanor.
• Proficient in operating a personal computer and communication devices.

Responsibilities

• Coordinate tenant services and manage service contracts.
• Monitor tenant requests and respond effectively.
• Conduct tenant focus groups and events.

Skills

Customer service management

Communication skills

Crisis management

Team collaboration

Education

Bachelor’s degree in related field

Tools

Personal computer

Job description

Hines is seeking a Workplace Engagement Coordinator in Denver, Colorado. You will be responsible for coordinating daily property services to tenants and managing service contracts.

The ideal candidate has a Bachelor’s degree and at least two years of management experience in customer service. This position offers a competitive compensation range between $66,700 to $83,400 with a 10% bonus pool.