Tenant Coordinator

HANAC; Hempfield Township (Westmoreland County); On-site; USD 42,000 - 46,000; Part time

Benefits offered by this job

Dental

Vision

403b

Vacation

Sick leave

Job summary

HANAC, Inc. is seeking a part-time Tenant Coordinator to support older adults in our Senior Affordable Rental Apartment program. The role involves care coordination, tenant engagement, documentation, advocacy, and community-building to help tenants age in place.

You will assess tenants’ social-service needs, develop individualized care plans, and coordinate with healthcare providers, benefit programs, and family supports. The position includes occasional home visits and wellness checks.

Qualifications

• Strong interpersonal and organizational skills.
• Knowledge of benefits and entitlements for low-income residents.
• Microsoft Office proficiency (Excel, Word, PowerPoint).
• Bilingual ability strongly preferred, English/Chinese.
• Detail-oriented in prioritizing tasks.
• Must be people-oriented, professional, and courteous with excellent phone etiquette.
• Bachelor’s Degree in Social Work, or related field; or two years of college with aging populations experience.

Responsibilities

• Complete initial intakes, assessments, consent forms, and updates after major changes.
• Maintain daily case assistance logs and monthly reporting.
• Provide referrals and follow up to connect tenants with needed services.
• Assist with benefits and entitlements, healthcare coordination, and housing-related concerns.
• Conduct periodic home visits and wellness checks as needed.
• Support educational programs, tenant activities, and community events.

Skills

Interpersonal skills

Organizational skills

Benefits knowledge

MS Office proficiency

Bilingual English/Chinese

Detail-oriented

Team player

Education

Bachelor’s degree in Social Work or related field

Tools

MS Office Suite

Job description

Position Type: Hourly (Non-Exempt)

Employment Type: Part-Time, 28 hours weekly

Hourly Rate: $30.2546

Work schedule: Mon/Tue/Thu/Fri from 9am-2pm, Wed from 9am-5pm

Work Location: 161-11 132 Avenue, Jamaica, NY 11434

HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.

Tenant Coordinator (SARA 2)

The SARA 2 Program is seeking a professional, reliable, and community-oriented Part‑Time Tenant Coordinator to support older adults living in our Senior Affordable Rental Apartment program.

The Tenant Coordinator works closely with the Program Director and program team to support tenants in maintaining stable housing, accessing appropriate services and benefits, and successfully aging in place. The position combines care coordination, tenant engagement, documentation, advocacy, and community‑building responsibilities.

The Tenant Coordinator will assess tenants' social‑service needs and assist in developing and maintaining individualized care plans. The position requires regular communication with tenants and coordination with healthcare providers, community organizations, benefit programs, family members, and other natural supports when appropriate.

Responsibilities include, but are not limited to, completing initial intakes, assessments, consent forms, updated assessments following significant medical or social changes, progress notes, daily case‑assistance logs, and required monthly reporting. The Tenant Coordinator will provide referrals and follow up to ensure that tenants are successfully connected with needed services.

The Tenant Coordinator will assist tenants with benefits and entitlements, healthcare coordination, housing‑related concerns, and other issues affecting their ability to remain safely and independently housed. The position may also include periodic home visits and wellness checks for tenants requiring additional support.

An important component of the role is helping maintain a welcoming and inclusive building community. The Tenant Coordinator will assist with educational programs, tenant activities, community events, celebrations, workshops, and initiatives supporting healthy aging and social connection.

The Tenant Coordinator will maintain professional communication with tenants, colleagues, building management, service providers, and community partners and will assist the Program Director with additional program responsibilities when needed.

Qualifications and Experience:

• Strong interpersonal and organizational skills
• Knowledgeable in benefits and entitlements for low‑income residents
• Microsoft Office proficient (Excel, Word, PowerPoint)
• Bilingual ability is strongly preferred, English/Chinese
• Detail‑oriented in prioritizing tasks
• Reliable and possess exceptional problem‑solving skills
• Must be people-oriented, professional, and courteous with excellent phone etiquette
• Bachelor’s Degree in Social Work, or related field; or two years of college and demonstrated experience working with aging populations
• Must be flexible, detail‑oriented, responsible, reliable, professional, and able to work as a team member, and contribute to a positive work environment

Benefits Offered: Benefits include dental, vision, 403b, vacation, and sick.