Temporary Travel Specialist

Ultimate Fighting Championship; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

UFC, headquartered in Las Vegas, seeks an experienced Travel Coordinator to manage all aspects of travel for events and staff. You will coordinate flights, hotels, car services, and meetings using Amadeus and Concur, ensuring efficient, economical arrangements and timely itineraries for large groups.

Ideal candidates bring 3+ years in travel scheduling, strong customer service, and excellent organizational skills. This role requires flexibility to work nights, weekends, and holidays as needed.

Qualifications

• High school diploma or GED; college degree preferred.
• Minimum 3 years of detailed, busy customer service experience, preferably from airline or corporate travel management.
• 3 years of significant travel scheduling experience; experience with large corporations or major events.
• Experience using Amadeus GDS, Concur Travel, and other travel booking technologies.
• Strong knowledge of travel options: flights, trains, hotels, car services, and event travel.

Responsibilities

• Provides travel arrangements for UFC events and non-event travel within company guidelines for excellent customer service.
• Researches travel options using Amadeus GDS, Concur Travel or other resources (flights, hotels, meeting rooms, rental cars).
• Completes end-to-end reservation process: options, approval, ticketing, payments, coding.
• Supports users of Concur Travel and enables travelers to complete online requests.
• Maintains event travel information in the in-house Event tool for all attendees.
• Manages arrivals/departures event group lists and coordinates travel for needs.
• Adjusts travel plans as needed for unforeseen circumstances.
• Prepares itineraries and follows up to confirm receipt and questions.
• Monitors weather/news and assists with disruptions to ensure smooth travel.
• Reconciles monthly hotel, car, and travel-related charges with Finance.
• Prepares invoices for flight/mileage reimbursements; ensures proper processing.
• Maintains up-to-date contact and travel information for athletes and staff.
• Assist Operations Team with local events as necessary.
• Remain on standby to arrange travel for emergencies.

Skills

Travel coordination

GDS Amadeus

Concur Travel

Customer service

Communication

Organization

Deadline-driven

Attention to detail

Education

High school diploma or GED

College degree preferred

Tools

Amadeus GDS

Concur Travel

Job description

Who We Are:

UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 300 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 950 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

The Role and What You’ll Do:

This position is responsible for coordinating all company event and non-event travel. This position coordinates all aspects of travel arrangements, including flights, rental car, hotels, car services etc., using the Company’s in-house GDS tool, Amadeus, and Concur travel booking platform. This position has significant fiduciary responsibility and follows specific company standards and guidelines in making travel decisions and arrangements in the most efficient and economical manner.

• Provides travel arrangements for UFC events and/or non-event travel requests within company guidelines and standards for excellent customer service.
• Researches travel options using the Amadeus GDS, Concur Travel or other appropriate online resources, including flights, hotels, conference/meeting rooms, rental cars, chauffeured cars (limos, SUVs, town cars) or other needs as requested.
• Completes end-to-end reservation process, including choice of options, travel approval, ticketing, payment and appropriate financial coding.
• Provides support to users of Concur Travel and ensures each Company traveler is enabled to complete online travel requests wherever possible.
• Provides appropriate travel arrangements for Event travel needs for all attending travelers and maintains all Event travel information in the in-house Event tool.
• Project manages Arrivals and Departures event group lists.
• Provides appropriate travel arrangements for non-event travel needs, including, flights, hotels, conference or meeting room arrangements, rental cars or chauffeured cars (limos, SUVs, town cars), or other needs as requested and approved.
• Makes any adjustments required to already-made travel plans where such adjustments are needed for foreseen or unforeseen circumstances.
• Prepares and distributes itineraries to requestor of travel and follows up with each individual to verify that they received it and that they do not have any questions or concerns.
• Monitors weather and news for any circumstances that may cause airport delays and assist travelers with operational disruptions.
• Reconciles monthly charges incurred for hotels, rental cars, car service and other travel related services.
• Prepares invoices for flight or mileage reimbursements and ensures these are processed with the internal Finance team.
• Maintains and continuously updates contact and other travel relevant information on file for athletes and staff.
• Maintains detailed records of each expense charged to Company credit cards and assists Accounting with reconciliation of travel card charges.
• Assist Operations Team with local events as necessary.
• Remains on stand-by status to make travel arrangements as necessary for unforeseen circumstances.

You Have These:

• High school diploma or GED, college degree preferred.
• Minimum of 3 years of detailed, busy customer service experience, preferably from an airline or Corporate Travel Management environment.
• 3 years significant travel scheduling experience required. Ideally, scheduling travel for large corporation or significant event scheduling experience.
• Documented experience using the GDS Amadeus system, Concur Travel booking platform and other travel booking technologies.
• Superior knowledge of travel industry such as flights, trains, rental cars, limousine services, hotel and conference accommodations.
• Ability to plan, to organize, and effectively arrange for travel of large numbers of individuals and multiple events simultaneously.
• Very Customer-service driven.
• Ability to establish and maintain effective internal and external working relationships
• Ability to communicate effectively, orally and in writing with individuals in all levels of the organization.
• Ability to meet tight deadlines in a dynamic and fast-paced environment.
• Ability to maintain discretion and confidential information.
• Excellent organizational skills.
• Excellent attention to detail.
• Intermediate skills with Microsoft Excel, Basic level skills with Microsoft Word, and Outlook and ability to learn other basic computer programs.
• Ability to work nights, weekends, and holidays as required to meet.
• Provide on call emergency Travel assistance.

TKO EEO Statement:

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.