Temporary Tax Preparer, Tax Help Colorado

Denver, CO; Denver (CO); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

Employer-paid health insurance

401(k) employer contributions

Paid time off

Parental leave

Sabbatical leave

Tuition reimbursement

Professional development

Free parking

Job summary

Mile High United Way is seeking a Temporary Tax Preparer for Tax Help Colorado to support local families through the VITA program. This in-person role runs 20 hours weekly, Tue-Sat, with a focus on accurate tax filing and compassionate client service.

The position requires IRS training/certifications and a commitment to equity in service delivery. Benefits include generous leave and health plans; 100% employer-paid premiums for health, dental, and vision for employees.

Qualifications

• Excellent communication and client service skills.
• Experience in a fast-paced environment.
• Demonstrated passion for helping low-income individuals and families meet their needs.
• Strong organizational skills, including time management and attention to detail.
• Experience with concepts of trauma-informed practice, de-escalation, and community engagement.
• Proficiency with Windows computers and web-based software applications.

Responsibilities

• Complete all required training and IRS certifications
• Ensure accurate tax preparation and quality review of tax returns
• Provide administrative support at tax preparation sites in the community
• Follow the Internal Revenue Service's VITA quality site requirements
• Collaborate with team members to ensure timely and accurate service delivery
• Provide exceptional customer service
• Build relationships and work effectively with donors, volunteers, clients, and community partners

Skills

Communication skills

Customer service

De-escalation

Time management

Trauma-informed practice

Community engagement

Attention to detail

Tools

Windows

Web-based software

Job description

Mile High United Way is excited to announce an opening for a Temporary Tax Preparer, Tax Help Colorado. We believe in keeping equity at the heart of our work. That starts from within, including intentional application of diversity, equity and inclusion practices that guide how we operate and work within the communities we serve. Ideal candidates have a personal commitment and connection with our mission, vision, and values as seen in our Annual Reports.

Position Title: Temporary Tax Preparer, Tax Help Colorado

Status: Part-Time, Non-Exempt

Salary: $22.00 - $23.00 per hour

Benefits: Our benefits package includes 100% employer-paid premiums on employee only health, dental, and vision plans; 3-6% employer contributions to 401(k); FSAs, employer-paid life/AD&D/LTD insurance; generous PTO, EIB, and holiday benefits; paid parental leave; paid sabbatical leave; EAP; tuition reimbursement program; professional and growth and development opportunities; discounted pet insurance; inclusive bereavement leave; free underground parking; and free electric vehicle charging station.

COVID-19 Vaccination: Providing your COVID vaccination card is optional.

In accordance with the Colorado Equal Pay for Equal Work Act, the expected hourly pay rate for this position is $22.00 - $23.50 ($22,880.00 - $24,440.00 annualized). In an effort to increase equity and to avoid unfair bias historically associated with salary negotiations, we do not participate in salary negotiations outside of this stated starting salary range.

How You'll Help

For many Colorado families, the tax refund is the single biggest check they will receive in a year. Tax Help Colorado helps low- and middle-income families Coloradans to file accurate tax returns and receive every deduction and credit they are owed-often to the tune of thousands of dollars that can be used to reach their personal and family goals through the Volunteer Income Tax Assistance Program (VITA) in partnership with the Internal Revenue Service (IRS). The tax preparer plays an integral role in implementing the Tax Help Colorado program and effectively supports and operates free tax preparation sites across the state of Colorado. With a strong focus on providing excellent customer service to create a trustworthy environment for the client, this position offers a unique opportunity to make a meaningful difference in the community by supporting clients with tax assistance.

Essential Responsibilities

• Complete all required training and IRS certifications
• Ensure accurate tax preparation and quality review of tax returns
• Provide administrative support at tax preparation sites in the community
• Follow the Internal Revenue Service's VITA quality site requirements
• Collaborate with team members to ensure timely and accurate service delivery
• Provide exceptional customer service
• Build relationships and work effectively with donors, volunteers, clients, and community partners

What You'll Need: Education, Experience, and Skills

• Excellent communication and client service skills, including attentive listening, calmness under pressure, and de-escalation
• Experience working in a fast-paced environment
• Demonstrated passion for helping low-income individuals and families meet their needs and build assets
• Strong organizational skills, including time management and attention to detail
• Experience with concepts of trauma-informed practice, de-escalation, and community engagement
• Proficiency with Windows computers and web-based software applications

Training and Certification Requirements:

• Volunteer Standards of Conduct
• Intake/Interview and Quality Review
• Advanced Tax
• Site Coordinator

Working Environment:

• 100% in-person at tax preparation sites throughout Metro Denver.
• 20 hours per week, hours varying based on business needs between Tuesday and Saturday, 9:00 am to 8:00 pm

Physical Activities:

May be required to lift up to 20lbs. Ability to provide personal transportation.

This posting is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Mile High United Way is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.

Mile High United Way does not charge applicants for any step in the hiring process, nor do we request any financial information until the time of hire.

We will endeavor to make reasonable accommodations for otherwise qualified applicants who have disabilities which hinder their ability to complete the application process. Please contact us at 303-433-8383 to request accommodation in the application process.

We use e-Verify to verify the identity and employment eligibility of all persons hired to work.