Temporary Systems Analyst (Quality Assurance)

The Bay Area Air Quality Management District; San Francisco (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The Bay Area Air Quality Management District seeks a System Analyst with Software Quality Assurance Lead experience to support enterprise software systems in a fast-paced environment. This role emphasizes QA leadership, cross-team collaboration, and translating complex system behaviors into structured, testable documentation.

You will guide QA processes, collaborate across divisions, and help lay the groundwork for test automation while aligning with organizational priorities and a hybrid work

Qualifications

• Experience with QA testing of large-scale enterprise software.
• 8 years leading QA testing strategy for complex systems.
• Auditing QA deliverables from third-party vendors.
• Collaborate with PMs, BAs, Developers and SMEs to enable successful UAT.

Responsibilities

• Identify and analyze system data and voice systems and develop goals for system development.
• Lead QA testing strategy and manage test plans across projects.
• Coordinate with vendor personnel, SMEs and technical teams for testing.
• Set up test and production environments with DevOps/Ops teams.
• Develop test data and validation procedures for QA.
• Oversee project progress and document results.

Skills

QA testing strategy

Audit QA deliverables

UAT collaboration

DevOps collaboration

Security assessment

Test automation concepts

Education

Bachelor's degree in CS/Math or related field

Tools

Jira

Azure DevOps

TestRail

Playwright

Selenium

Job description

About the Position

System Analyst should be detail-oriented with Software Quality Assurance Lead experience in supporting enterprise software systems. They should bring a strong understanding of QA best practices, collaborate well with cross-functional teams in a fast-paced environment, and guide vendors in translating complex system behaviors into structured, testable documentation. This position involves providing risk-based gap analysis of test plans, test case and test data coverage; contributing to process improvement; and laying the groundwork for test automation. View the full classification specification here: https://www.governmentjobs.com/careers/baaqmd.

About the Division/Office

The Enterprise Technology Services Division provides technology, data, and digital services that support the Air District's mission and business operations. Division partners with departments across the organization to deliver secure, reliable, and innovative technology solutions that improve efficiency, support informed decision‑making, and enhance services for staff, regulated entities, and the public.

The division is responsible for enterprise applications, data management, business intelligence, system integration, cloud technologies, digital services, records management, and information security. Teams within the division work collaboratively to modernize business processes, improve access to information, strengthen data governance, and ensure technology systems remain scalable, secure, and aligned with organizational priorities.

Current initiatives include expanding enterprise analytics capabilities, modernizing technology platforms, improving data accessibility and quality, supporting digital service delivery, and implementing innovative solutions that help the Air District operate more effectively and efficiently.

About the Air District

The Bay Area Air District (Air District) is a regional government agency, committed to achieving clean air to protect the public's health and the environment. The Air District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices. The Air District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma.

At the Air District, we take pride in our commitment to fostering a workplace that values diversity and promotes cultural awareness. We prioritize employee engagement by providing a collaborative and inclusive environment that encourages active participation and open dialogue. Additionally, we believe in pay equity and strive to create an equitable compensation structure. With a strong emphasis on work‑life balance, we understand the importance of supporting our employees' well‑being both inside and outside the workplace. Join us in a dynamic and inclusive culture where your contributions are celebrated, and your growth is nurtured.

We incorporate the principles of diversity, equity and inclusion within our decision‑making strategies, policies, procedures, regulations, funding initiatives, public outreach, planning, and hiring.

Hybrid Work Schedule - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment.

The Air District does not discriminate on the basis of race, national origin, ethnic group identification, ancestry, religion, age, sex, sexual orientation, gender identity, gender expression, color, genetic information, medical condition, or mental or physical disability, or any other attribute or belief protected by law. It is the Air District's policy to provide fair and equal access to the benefits of the programs or activities it administers.

Examples of Duties

• Identifies, analyzes, develops, recommends, and implements data, and voice systems; analyzes current systems and develops short- and long‑range goals for system development and implementation; recommends improvements to the system based on District needs and system capabilities.
• Assists in the development and implementation of goals, priorities and policies relating to District‑wide information management.
• Participates in the negotiations and administration of contracts for hardware and software acquisition and maintenance; orders personal computer hardware and software; directs system installations and upgrades and hardware repairs.
• Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment.
• Designs, develops, tests and implements new systems to meet user requirements and needs.
• Assists in the development of information systems budget relating to computer hardware and software acquisition and maintenance.
• Administers network, file servers, web server, multi‑user systems, PBX, voicemail, e‑mail, and relational data base management systems.
• Develops and maintains network security and disaster recovery plans for database and network file server systems.
• Conducts special studies and projects involving administrative, organizational management analyses related to telecommunications, and network and multi‑user data systems; prepares and presents recommendations and reports on system use, budget projections, and system designs and procedures.
• Develops and implements upgrade plans for telecommunications systems, networks, multi‑user systems and desktop environments.
• Assists programming staff and systems users in resolving hardware, software, and operational problems.
• Directs the work of programmers in the development, testing and implementation of complex programs.
• Gathers and analyzes information regarding user systems and requirements; conducts feasibility studies and develops system, time, equipment and cost requirements; develops or modifies automated systems to fulfill those needs using computer generated techniques.
• Simulates hardware and software problems using computer generated techniques; tests and evaluates alternative solutions, and recommends and implements appropriate applications design.
• Writes user procedures and instructions and assists user staff in implementing new or modified programs and applications; tracks and evaluates project and system progress; plans and develops test data to validate new or modified programs; designs input and output forms and documents.
• Confers with user division staff regarding assigned functional program areas.
• Maintains current knowledge of technology and new computer user applications.
• Oversees the staff and activities of assigned projects.

Minimum Qualifications

Education and Experience: A typical way to obtain the knowledge and skills is: Equivalent to graduation from a four year college or university with major coursework in computer science, mathematics or a closely related field and two years of experience in systems design and analysis, systems programming, network and systems administration and/or data and voice communications.

Desirable Qualifications:

• Certifications such as ISTQB (International Software Testing Qualifications Board) or Certified Software Quality Analyst (CSQA) preferred
• 8 years of experience with leading QA testing strategy of large‑scale, custom enterprise software systems with the ability to understand and validate complex business rules (e.g., emissions & fee calculations, regulatory workflows)
• Strong experience in auditing QA deliverables from third‑party vendors, confirming the test suite and requirements traceability are comprehensive, well‑structured and can serve as the foundation for automated test coverage
• Collaborate with Project Managers, Business Analysts, Software Developers and Subject Matter Experts (SME's) to facilitate successful User Acceptance Testing
• Coordinate with vendor personnel, SME's and technical teams:
• Work with DevOps & Ops Team to set up test and production environments
• Partner with Data Team to establish a consistent, secure test data sources
• Collaborate with CyberSecurity Team to conduct a security assessment
• 3 years of proficiency with modern QA tools such as Jira, Azure DevOps, TestRail or equivalent
• Understanding of test automation concepts and tools (e.g., Playwright, Selenium, TestRigor or equivalent)