Quality Assurance Analyst

Smart Tech Skills LLC; Denver (CO); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Smart Tech Skills LLC is seeking a mid-level QA Analyst in Denver, CO to develop and enforce quality assurance standards for in-house applications and COTS products. You will execute end-to-end testing, create test cases, identify automation candidates, analyze defects, and provide Tier III support to ensure software stability and business alignment.

The role requires 3+ years in software quality assurance, strong analytical and communication skills, and the ability to work onsite or in a hybrid

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field, or 3+ years relevant experience.
• 3+ years of software QA, manual or automated testing experience.
• Experience turning requirements into test plans and test cases.
• Experience testing both in-house and COTS software.
• Experience with defect reporting and lifecycle management.
• Local candidate available to work onsite or hybrid.

Responsibilities

• Translate requirements into test plans, cases, and scenarios.
• Execute functional, system, integration, regression, and load tests.
• Analyze architecture and documentation to verify functionality.
• Assist in testing, configuration, and verification across environments.
• Identify automation candidates and implement automated tests.
• Analyze test results to document and resolve defects.
• Generate defect reports and quality metrics for release readiness.
• Collaborate with engineers to enforce QA standards and practices.
• Provide Tier III support and contribute to ITSM knowledge base.
• Mentor peers and review testing artifacts.

Skills

Analytical thinking

Debugging skills

Software troubleshooting

Communication skills

Collaboration

Proactivity for quality

Education

Bachelor's degree or 3+ years experience

CS/Info Systems or related field

Job description

Benefits:

• Competitive salary

Experience Level

Mid-Level (3 or more years of experience)

Role Overview

The Quality Assurance (QA) Analyst develops and establishes quality assurance standards and testing measures across in-house custom applications and commercial off-the-shelf (COTS) products. Working within cross-functional project teams, this role executes end-to-end testing, creates comprehensive test cases, identifies automated testing candidates, performs defect analysis, and provides advanced Tier III support to ensure software stability, reliability, and business alignment.

Key Responsibilities

Test Planning & Execution

• Translate business and functional requirements into comprehensive test plans, test cases, and test scenarios.
• Execute functional, system, integration, regression, and load testing for custom-developed software and COTS solutions.
• Analyze technical architecture and application documentation to verify intended functionality and ensure business alignment.
• Assist in the testing, configuration, and verification of application deployments across environments.

Automated Testing & Defect Management

• Identify test cases that are candidates for automation and utilize testing tools to automate integration and user interface tests.
• Analyze formal test results to discover, document, and resolve defects, deployment/configuration errors, and interoperability flaws.
• Generate structured defect reports and provide quality metrics to QA management to support release readiness decisions.

Cross-Functional Collaboration & Tier III Support

• Collaborate with software engineers to enforce QA standards, including unit testing practices that promote high coding quality.
• Provide advanced Tier III customer support and contribute to the IT Service Management (ITSM) knowledge base.
• Perform peer reviews of testing artifacts, providing mentoring and constructive feedback to other QA analysts.
• Assist in establishing and refining change control processes, quality guidelines, and testing best practices.

Required Qualifications

• Bachelor's degree from an accredited college or university in Computer Science, Information Systems, or a related field (or 3 or more years of equivalent relevant work experience in lieu of degree).
• 3 or more years of relevant software quality assurance, manual testing, or automated testing experience (or equivalent experience in software engineering/business analysis).
• Hands-on experience translating business and functional requirements into test plans and test cases.
• Experience testing both custom in-house developed applications and commercial off-the-shelf (COTS) software.
• Demonstrated experience with defect reporting, defect tracking lifecycles, and software troubleshooting.
• Must be a local candidate available to work onsite or hybrid as required.

Preferred Qualifications

• Experience working within Agile/Scrum development methodologies.
• Familiarity with web technologies and data interchange formats such as JavaScript and JSON.
• Exposure to relational database querying and verification (e.g., IBM DB2 UDB, SQL Server, or Oracle).
• Prior experience working within public sector, judicial, or government IT environments.
• Experience utilizing test automation frameworks for UI and API testing.

Core Skills & Attributes

• Strong analytical, debugging, and software troubleshooting abilities.
• Excellent verbal and written communication skills to articulate test progress and technical defects to stakeholders.
• Collaborative mindset with the ability to mentor peers and work effectively across engineering teams.
• Proactive approach to improving application quality, change management, and IT service management (ITSM) processes.

Flexible work from home options available.