Temporary Support Staff (UTEMPS)

The University of Texas at Austin; Austin (TX); On-site; USD 17,047 - 24,280; Part time

Job summary

A public research university in Austin is looking for Temporary Support Staff to provide essential support across various departments. This role involves administrative tasks like answering phones, filing, and managing communications. Ideal candidates have high school diplomas or GEDs and skills in customer service, along with strong attention to detail. The position offers a flexible schedule with a pay rate starting at $15.00 per hour depending on qualifications. Join a dynamic environment with opportunities for growth and development.

Qualifications

• Experience with basic to advanced administrative work.
• Experience following instructions and providing excellent customer service.
• Must be dependable, reliable, responsible, motivated, resourceful, and versatile.

Responsibilities

• Provides temporary support for various University departments.
• Performs general office functions such as filing, copying, and sorting.
• Answers multi-line telephones and fields questions.

Skills

Interpersonal skills

Customer service

Detail-oriented procedures

Multi-tasking

Education

High School graduation or GED

Bachelor's degree

Tools

Workday

Microsoft Word

Microsoft Excel

PowerPoint

MS Project

Access

Outlook

Job description

Temporary Support Staff (UTEMPS)

Hiring Department: UTemp Pool

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Non-Exempt

Earliest Start Date: Immediately

Position Duration: Expected to Continue Until Aug 31, 2026

Location: AUSTIN, TX

Purpose: Provides basic to complex temporary support for any given department within the University at any given time in a variety of job titles.

Responsibilities

• Provides basic to complex temporary support for any given department within the University at any given time in a variety of job titles. Provides specific skills and experience to support University departments. Answers multi-line telephone system and fields questions. Check, collect, and distribute campus mail. Provides general support to staff, faculty, and visitors.
• Performs general office functions – filing, copying, faxing, sorting. Experience maintaining calendars and schedules for multiple administrators, composing and/or editing correspondence. Working with databases and confidential information. Working with Word, Excel, and Outlook programs.

Required Qualifications

• High School graduation or GED. An equivalent combination of relevant education and experience may be substituted as appropriate.
• Experience with basic to advanced administrative work. Experience multi-tasking. Experience with detail-oriented procedures.
• Experience following instructions. Experience providing excellent customer service. Experience working independently and as a team member.
• Must have interpersonal skills. Must be dependable, reliable, responsible, motivated, resourceful, and versatile.
• Must have the required education, skills, and experience in order to perform the specific temporary assignment successfully.
• Regular and punctual attendance is a must. Professional demeanor.

Preferred Qualifications

• Two years or more of experience performing the specific skill or experience of the temporary assignment. Bachelor's degree.
• Proficient experience with Workday (Cloud Enterprise Resource Planning – ERP) Software, Word, Excel, PowerPoint, MS Project, Access and Outlook applications. Experience with Web browsers.
• Capable of working in a fast-paced and changing work environment. Demonstrated ability to work with confidential documents and maintain confidentiality.
• Excellent attention to detail. Professional demeanor.

Hourly Rate: $15.00 + depending on qualifications

Working Conditions

• Attire: Business Casual
• May work around standard office conditions. Repetitive use of a keyboard at a workstation. Use of manual dexterity. Climbing of stairs. Lifting and moving.

Work Shift

• The work hours are from 8:00 a.m. to 5:00 p.m.
• Candidates must be flexible to work varied hours as indicated by job assignments.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor

Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify: The University of Texas at Austin uses E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified as a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.