Temporary Spanish Bilingual Social Services Assistant

County of Riverside; Lake Elsinore (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

County of Riverside's Human Resources Temporary Assignment Program (TAP) seeks a bilingual Temporary Social Services Assistant in Lake Elsinore to support the Department of Public Social Services. This entry-level, full-time temporary role provides routine case management support, liaison work, and outreach services within the DPSS.

Training and supervision are provided. The role requires a California driver's license and bilingual proficiency.

Qualifications

• Six months as a Community Services Assistant in Riverside County department.
• One year experience delivering client-directed services in social service, healthcare, mental health, or nonprofit settings.
• Completion of 15 semester or 24 quarter units from an accredited college or university, preferably related to psychology, sociology, or social services.
• Knowledge of basic public social service programs and related policies, laws, and procedures.
• Ability to work effectively with diverse cultures and socio-economic backgrounds.

Responsibilities

• Provide routine support to professional staff and social workers in case management.
• Coordinate social services programs, applicants/recipients, and outreach activities.
• Act as liaison between clients, County departments, and community groups.
• Assist with resource referrals, training in work skills, and parenting-related services.
• Prepare reports and maintain electronic records of client visitation and statuses.
• Interpret for non-English speaking clients when applicable.

Skills

Bilingual

Education

15 semester or 24 quarter units

Job description

The County of Riverside’s Human Resources Temporary Assignment Program (TAP) is seeking to fill a bilingual Temporary Social Services Assistant position to provide support to the Department of Public Social Services. This is a full-time, temporary position located in Lake Elsinore.

The Social Services Assistant, provides routine support to professional staff and/or social workers in their case management, which may include, the coordination of social services programs, social services applicants and/or recipients, and outreach services and activities to community members; acts as a liaison between the client, County departments as assigned, and community groups and agencies; and performs other related work as required.

This entry-level position in the social worker class series performs and reports to an appropriate supervisory or management level job class. Depending on area of assignment the selected candidate is responsible for providing routine social services and resource referral duties, supportive counseling, placement services, observation services of clients, and basic assessment and training. The Social Services Assistant may be assigned a variety of routine investigative duties, including, but not limited to obtaining information to identify and locate missing/absent parents. The Social Services Assistant supports professional staff and/or outreach efforts and activities, which do not require the same level of expertise of a professional social worker.

Meet the team:

The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here?

About TAP:

The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments. TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.

TAP Benefits:

• Make home visits to assess client family environment, including, but not limited to, determining potential or imminent risk to the health and safety of clients and/or youth residing in the household on previously assessed cases by social workers; provide assistance, answer questions, gather data from interviews with clients, physicians, public or private agencies, and/or other appropriate sources.
• Review case records to formulate basic service plans or participates with professional staff in the formulation of service plans; assist in the delivery of social service plans (e.g., resource referrals and training in work skills and parenting), and other case management related duties.
• Assist or complete on behalf of clients application forms for County program participation and/or in obtaining needed services (e.g., medical care, CalFresh, vouchers, restraining orders); advocate for clients in securing services, provide encouragement and support to clients in attaining, preserving, and following through on services.
• Assist clients in recognizing and correcting home, family, and social conditions contributing to problems; instruct clients on appropriate methods of home management, basic health, and nutrition needs; provide supportive counseling to clients.
• Assist clients in developing appropriate parenting skills, job skills and daily living skills; assist clients to resolve training barriers; teach age-appropriate responses to youth; support client's efforts in dealing with youth, including those with medical and/or emotional problems; interact with clients to gather data on progress in learning and performing basic skills.
• Act as liaison between professional staff and clients through clarifying instructions and providing information on basic social services, County programs, and available community resources; act as liaison between County departments and agencies, organizations, community groups and individuals.
• Assist clients in arranging for transportation to obtain County services and/or attend required service appointments, etc. (e.g., mandated Court ordered services, including but not limited to, drug testing, medical, therapy), transport clients and/or youth in accordance with all California safety regulations, including the use of age-appropriate mandated safety equipment and managing assistive equipment (e.g., wheelchair, walker) for elderly or disabled clients; assist social worker in the placement of clients who are unable to care for themselves in an appropriate care or treatment facility.
• Supervise and support youth while awaiting placement; gather and inventory belongings, including medications and deliver during placement transitions; supervise youth during visitation with parents, siblings, family members, court hearings, therapy appointments, etc., in accordance with safety regulations protecting the youth, social services workers, and members of the public; document and provide feedback on the quality of the visitation.
• Write reports on client statuses, searches conducted on locating missing/absent parents/guardians for custody proceedings, and other case management related reports; prepare correspondences under the review of professional staff; maintain current electronic records of client visitation, client statuses, and other tracking and/or documentation as required in the centralized database; acts as an interpreter for non-English speaking clients when applicable.

OPTION I

Experience: Six months as a Community Services Assistant in any Riverside County department.

OPTION II

Experience: One year experience performing client directed services in either a social service, healthcare, mental health, or non-county (public or private) agency and/or organization.

OPTION III

Education: Completion of 15 semester or 24 quarter units from an accredited college or university preferably with course work in psychology, sociology, social welfare, social/human services, other behavioral sciences, or a related field to the assignment.

ALL OPTIONS

Knowledge of: Basic public social service programs at the state and local level; basic principles of public assistance policies, laws, rules, and regulations governing public social services agencies; current issues, in the field of social services; behavioral patterns of the disadvantaged; cultural and ethnic attitudes towards community and social services; basic principles of interviewing and problem-solving methods.

Ability to: Work effectively with a wide variety of agencies, organizations, and individuals; interview, evaluate clients and recognize the relevant and significant factors pertaining to their needs; implement basic social service plans and monitor client's progress toward established goals; understand and evaluate basic psychological, cultural, and social factors affecting behavioral patterns; explain department procedures; interpret agency programs and policies to clients, agencies, and organizations; read and interpret information obtained from computers, microfilms, and written documents; obtain information in a non-intrusive but persuasive manner; interact effectively with people from diverse cultures and socio-economic backgrounds.

Other Requirements

License: Possession of a valid California Driver's License is necessary at the time of hire and must be maintained throughout employment. County vehicles may be available but are not guaranteed. Employees may be required to use their own vehicles for field travel. Mileage reimbursement is available when using a personal vehicle for County business.

Bilingual exam required

What's Next?

Open to All Applicants

This recruitment is open to all applicants

For questions regarding this requirement:

Please contact Dawn Martin at 951-955-0643 or at [e-mail]. For general inquiries, please allow up to 2 business days to receive a response.

Based on the number of applications received this posting may close early with or without notice