Program Specialist II

County of Riverside; Riverside (CA); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

The County of Riverside's Department of Housing and Workforce Solutions (HWS), Office of Homeless Services (OHS), is seeking a qualified Program Specialist II to join the team in Riverside.

The Program Specialist II will coordinate and administer federal and state homeless programs and services, overseeing outreach, case management, advocacy, and housing services for adults, youth, and families experiencing or at risk of homelessness.

Responsabilités

• Analyze new and revised legislation governing social services programs to determine impact on operations.
• Oversee procedural changes, plan and coordinate implementation with systems (EDP) and other departments.
• Oversee general complaint function by investigating complaints involving homeless and social services programs.
• Develop and review departmental policies and procedures to ensure compliance with state and federal law.
• Prepare correspondence, reports, and directives for division/department use.
• Serve as liaison with state agencies and committees on homeless and social services.

Description du poste

The County of Riverside's Department of Housing and Workforce Solutions (HWS), Office of Homeless Services (OHS), is seeking a qualified Program Specialist II to join the team in Riverside.

The Program Specialist II will support the department by coordinating and administering federal and state homeless programs and services. Duties include, but are not limited to, administering and monitoring homeless programs such as outreach, case management, advocacy, and housing services for adults, youth, and families experiencing or at risk of homelessness. These services are delivered by subcontracted service providers. The incumbent will work with external agencies and service providers to effectively deliver needed services to clients. The incumbent may also assist with encampment coordination, which includes on-site surveying of homeless populations, site clean‑ups, and connecting individuals experiencing homelessness to appropriate services. This position works under the guidance of the Senior Program Specialist and under direct supervision of the Supervising Development Specialist, may serve as a technical resource for temporary employees and/or interns, and may perform additional duties as assigned.

The department is seeking candidates with experience in grant administration, including, but not limited to, tasks such as preparing federal and state grant proposals, preparing and issuing requests for proposals for local competitions, monitoring grant budgets, ensuring compliance with funding requirements, tracking project deliverables, submitting progress or financial reports, coordinating with funding agencies, and providing technical assistance to subcontracted service providers, as well as prior experience with homeless service programming. Candidates should also have experience using the Homeless Management Information System (HMIS), demonstrate professional customer service, communication, organizational, and analytical skills, and have the ability to work effectively amid changing priorities and tight timelines. Bilingual ability in Spanish is not required, but it is highly desired.

Meet the Team!

The Housing and Workforce Solutions (HWS) Department Office of Homeless Services’ (OHS) primary purpose is to develop and maintain an effective county-wide Continuum of Care (CoC). The CoC oversees our community's plan to organize and deliver supportive social services, including housing options, which meet the specific needs of individuals and families experiencing or at risk of homelessness. Ultimately, the goal of the CoC is to move people experiencing homelessness, or at risk of homelessness, toward stable housing and self‑sufficiency. This effort's purpose is to end homelessness in the County of Riverside. Can you see yourself here?

• Analyze new and revised legislation which govern social services programs to determine impact upon operations; analyze existing operations and procedures within an assigned area.
• Conduct studies and make recommendations for procedural or organizational changes including staffing requirements and costs; plan and coordinate the implementation of program changes with systems (EDP) and other departmental areas.
• Oversee general complaint function: investigate complaints involving various homeless and social services programs.
• Develop and review departmental policies and procedures to ensure compliance with state and federal legislation, regulations, and directives.
• Compose, organize, and revise departmental policy and procedure manuals; may plan and coordinate the development of new and revised programs, contracts, and interagency agreements with department staff, other County departments, and community agencies.
• Act as a technical expert or resource person to department staff and other interested individuals regarding social services, and homeless program policies, and procedures.
• Research, analyze, and prepare recommendations regarding special projects assigned by the the Directors, managers, or other administrative staff.
• Compose selected correspondence, reports, and directives for use by the division/department and designated staff members.
• Correspond with and act as a department liaison with various state agencies and departments; may serve as a department representative on various homeless and social services assistance committees.

OPTION I

Education: Graduation from an accredited college or university with a Bachelor's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field.

Additional caseworker experience in the program for which the position is being filled may be substituted for the required education on the basis of one year of experience for 30 semester or 45 quarter units of college level coursework.

Experience: One year of lead or supervisory caseworker experience in a human services program.

OPTION II

Experience: One year of experience comparable to a Program Specialist I in a Department of Social Services.

Knowledge of: Principles, philosophies, and operations of social services and/or child support programs; the federal, state, and local social services and/or child support programs and their supporting legislation; available sources of social services rules and regulations; principles of organization, planning, research and analysis.

Ability to: Interpret new and revised regulations and project possible and/or probable impacts to the department; develop, revise, and implement departmental operating policies and procedures; define organizational, procedural, and resource allocation problems; collect, organize, and evaluate pertinent data, define and validate conclusions, identify alternative solutions and project consequences of decisions and recommendations; may perform mathematical and statistical computations required for cost analysis, reports, and record keeping; prepare clear, concise, and complete reports, correspondence, directives, and manuals; speak effectively in groups and individual situations; establish and maintain effective line of communication and working relationships at all organizational levels; give and follow oral and written instructions; work in the presence of changing priorities and tight time schedules; operate a microcomputer and use a variety of applications software packages.

Other Requirements

License: Possession of a valid California Driver's License is required.

For questions regarding this recruitment

Contact Danilo Lozano at [e-mail] or 951-955-1605. Please allow 1-2 business days for a response to general inquiries.