Temporary Sales Support Associate

Coach; Livermore (CA); On-site; USD 20,664 - 29,962; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Retail Associate in Livermore, California, who will provide exceptional service and support as a brand ambassador. Responsibilities include welcoming clients, managing stock, and operating the POS system accurately.

The ideal candidate should have retail experience in a luxury environment, possess strong communication skills, and a keen awareness of fashion trends. The position requires lifting, a flexible schedule, and the ability to multitask effectively.

Benefits include medical, dental, vision insurance, and more.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Current knowledge of fashion trends and competition.
• Strong communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism.
• Operate POS accurately and maintain cash wrap organization.
• Manage stock levels and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.

Skills

Customer service skills

Attention to detail

Organizational skills

Multitasking ability

Fashion knowledge

Education

Previous retail experience

Tools

Cash register systems

Basic computer skills (iPad, laptop)

Job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Key Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

• 1+ year of previous retail experience (cashier/stock, sales, etc.), preferably in a luxury retail service environment. Education and experience will be considered.
• Current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (iPad, laptop, Mobile POS, Internet), use of walkie talkie, and understanding of price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast‑paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency (for EU).

Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Coach is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on qualifications as they relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other protected basis.

Americans With Disabilities Act (ADA): Tapestry, Inc. will provide reasonable accommodation. For assistance, contact Tapestry People Services at 1‑855‑566‑9264.

Base Pay Range

$15.00 – $21.75

Benefits include medical, dental, vision insurance, 401(k), paid parental leave, commuter benefits, disability insurance, and tuition assistance.