Temporary Sales Associates, Flagship Store

MoMA; New York (NY); On-site; USD 24,796; Full time

Job summary

A leading modern art museum in New York is seeking Temporary Sales Associates for its flagship store. The role focuses on providing exceptional customer service while supporting sales goals and ensuring an inspiring shopping experience. Candidates should have a high school diploma, retail experience, and strong communication skills. Interest in design and art is desirable. This full-time position offers $18.00 per hour and a dynamic work environment in a renowned cultural institution.

Qualifications

• Minimum one year in retail sales.
• Committed to delivering high customer service.
• Strong verbal, organizational, and communication skills.

Responsibilities

• Provide G.R.E.A.T customer service.
• Engage customers proactively.
• Perform register transactions and assist customers.

Skills

Customer service

Communication skills

Organizational skills

Physical tasks

Interest in design, books, art, and architecture

Fluency in additional languages

Education

High school diploma or equivalent

Tools

POS systems

Email

Inventory Management Systems

Job description

Temporary Sales Associates, Flagship Store

Job Category: Customer Service

Requisition Number: TEMPO002317

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• Posted : February 25, 2026
• Full-Time
• On-site

Locations

Showing 1 location

11 West 53rd
11 West 53rd Street
New York, NY 10019, USA

The Museum of Modern Art is currently accepting applications for four full-time temporary Sales Associates for the Museum Store, located directly in the Museum on West 53rd Street between 5th and 6th Avenues. Reporting to Store Managers and Supervisors, the Sales Associates are expected to deliver a knowledgeable, thoughtful, and inspiring customer service experience which plays an integral role in achieving the store's sales and metric goals. Additionally, the Sales Associates are expected to uphold MoMA's standards and to adhere to and apply Museum and Retail policies and procedures. Sales Associates are also expected to proactively connect to the Museum to support a holistic visitor experience.

Additional responsibilities include:

• Provides G.R.E.A.T customer service (Greet. Relate. Engage. Thank).
• Proactively reaches out and engages customers on a regular basis.
• Maintains a professional and positive presence on the sales floor.
• Performs register transactions, including sales, memberships, email capture, and gift wrap.
• Responds to customer inquiries and assists in making selections.
• Maintains a high level of Museum and product-related knowledge.
• Executes daily stock maintenance by ensuring that all merchandise and fixtures are signed, displayed, lit, and clean.
• Participates in physical inventory.
• Opens and closes cash registers and is held accountable for any discrepancies noted by manager.
• Complies with all zoning and scheduling.
• Participates in all MoMA Design Store, Museum, and vendor trainings.
• Advises Assistant Store Manager, Operations of out-of-stock merchandise and inventory discrepancies.
• Visits the Museum regularly to keep abreast of current exhibitions and collections gallery rotations.
• Attends product, vendor and customer service training.
• Participates in advanced education opportunities as offered.
• Performs any other duties reasonably related to the functions described above.

Requirements:

• High school diploma or equivalent.
• Minimum one year in retail sales.
• Committed to delivering a high level of customer service.
• Strong verbal, organizational, and communication skills.
• Able to perform physical tasks as needed.
• Interest in design, books, art, and architecture is desirable.
• Fluency in language in addition to English language a plus.
• Proficiency with POS, email, Inventory Management Systems.

Salary: The salary for this position is $18.00 per hour.

Application instructions: Applicants should submit a resume and a statement of interest.

Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.