Temporary Registration Manager

BCD Travel; Chicago (IL); Hybrid; USD 39,950 - 45,460; Full time

Benefits offered by this job

Flexible Working

Room to Grow

Everyone has a voice

Make your move

We\'ve got you covered

We\'re positive. You\'ll love it.

Job summary

BCD Meetings & Events (BCD M&E) is seeking a Temporary Registration Solutions Manager to support online registration for programs ranging from 100 to 12,000+ attendees. The role requires attention to detail, timeline management, and responsive customer support in a fast-paced, collaborative environment.

The position is full-time temporary, Monday–Friday, mid-June 2026 to Feb 2027, with a hybrid schedule for Chicagoland candidates. Strong Excel and Cvent experience are valued assets.

Qualifications

• Experience in event industry logistics, especially online registration and reporting.
• Knowledge of Cvent or similar registration platform.
• Strong Microsoft Outlook and Excel skills.

Responsibilities

• Support online registration for programs and ensure accuracy.
• Coordinate with hotels, vendors and internal teams to keep timelines.

Skills

Customer service

Project management

Excel reporting

Collaboration

Clear communication

Education

None

Tools

Cvent

Microsoft Outlook

Excel

VLOOKUP

Job description

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E's team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careers.

About the Role

Join The Collective at BCD M&E as a Temporary Registration Solutions Manager and help power unforgettable, high-end events from behind the scenes. You'll support online registration for programs ranging from 100 to 12,000+ attendees, making sure details are accurate, timelines stay on track, and customers get the support they need. This is a great opportunity to break into the event industry while working in a fast-paced, collaborative environment. This is a full-time temporary role, Monday through Friday, from mid-June 2026 through the end of February 2027, with a hybrid schedule for candidates in the Chicagoland area.

You’re Good At

• Delivering thoughtful, written customer service and resolving online registration questions with confidence
• Managing multiple projects, deadlines, and details without losing momentum
• Working in Excel to format reports, cross-check data, and maintain strong data integrity
• Collaborating with teammates, partners, and hotel reservationists in both office and virtual settings
• Communicating clearly, proofreading carefully, and staying organized in a changing environment

You Might Also Have

• Experience in event industry logistics, especially online registration and reporting
• Working knowledge of Cvent or a similar registration database platform
• Strong Microsoft Outlook skills
• Experience with VLOOKUP and advanced Excel formulas
• A proactive, emotionally intelligent approach to problem-solving

If you're ready to grow your event career with BCD M&E and be part of exciting, large-scale programs, apply now!

The Perks

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Travel requirements for this role are as follows: Less than 25%

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Temporary Registration Manager is $29 per hour. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.