Temporary Private Dining Server

The Surrey, A Corinthia Hotel; New York (NY); On-site; USD 30,000 - 48,000; Full time

Job summary

The Surrey, A Corinthia Hotel in New York City seeks a Guest Private Dining Server to provide warm, attentive in-room service for guests in a luxury setting on Manhattan's Upper East Side.

Role involves in-room delivery, setup and serving with a strong emphasis on Forbes 5★ standards, wine knowledge, and flawless guest interactions. Fluency in English is required; additional languages are a plus.

Qualifications

• Worked in a 5★ property environment.
• Familiar with Forbes 5★ standards.
• F&B experience is required.
• Written and spoken English fluency; another language is a plus.
• Knowledge of property management systems (Micros/Fidelio/Opera/Toast).
• Good wines and spirits knowledge.
• Good food knowledge.
• Food hygiene training or certification.
• Health & safety knowledge.

Responsibilities

• Provide warm, professional in-room service to guests.
• Handle in-room dining delivery, setup and serving.
• Collaborate with Housekeeping and Guest Relations for smooth service.
• Communicate with In Room Dining Manager about issues.
• Maintain highest customer care standards at all times.
• Anticipate guests' needs and manage private dining flow.

Skills

5-star hotel exp

Forbes 5* knowledge

F&B experience

English fluency

PMS knowledge

Wine knowledge

Food knowledge

Food safety knowledge

Tools

Opera

Fidelio

Toast POS

Job description

Description

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

Corinthia Hotels has announced a management agreement with the Reuben Brothers to operate the former The Surrey Hotel, located on Manhattan’s Upper East Side. The famed property will undergo an extensive renovation and is slated to open in 2024.

The Surrey, a Corinthia Hotel is seeking to recruit a Guest Private Dining Server for The Surrey, A Corinthia Hotel. The Private Dining position is responsible for providing a warm welcome with friendly, professional in-room service to all our guests. He/She will be responsible for complete in-room delivery, set up and serving duties.

Summary of Responsibilities

• Supports the hotel operation in times of demand.
• Takes orders and ensures that the guest is satisfied with this, ensuring all is 100% correct.
• Liaises with other departments to ensure good communication and offer support.
• Works with housekeeping and guest relations to ensure smooth delivery.
• Maintains effective communication within the department and ensure that the In Room Dining Manager is kept well informed of any problems/queries that have arisen.
• Ensures highest standards of customer care at all time, providing a friendly, courteous and professional service at all time.
• Understands the private in-room dining flow of service in order to anticipate guests’ needs whenever possible.

Requirements

• Worked in similar work environment 5* property
• Familiar with Forbes 5* standards
• Food & Beverageprevious experience
• Written and verbal fluency in English. Fluency in another language an advantage.
• Knowledge of property management systems (e.g. Micros/Fidelio, Opera, toast, etc.).
• Good wines and spirits knowledge
• Good food knowledge
• Food & hygiene course
• Health & safety knowledge