In Room Dining Server at Warren Street Hotel

Crosby Hotel Llc; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision benefits

Free meals on shift

Uniform dry cleaning service

Commuter transit benefits Day 1

Job summary

Firmdale Hotels' Warren Street Hotel in New York seeks an In Room Dining Server to deliver top-tier service in a luxury setting. You will engage guests, upsell thoughtfully, and coordinate with the Food & Beverage team to ensure a memorable guest experience.

Experience in room service or fine dining is preferred; strong knowledge of food and beverage and a flexible AM/PM shift schedule are required, with adherence to NYC health standards.

Qualifications

• Experience as a Room Service or a Server in a hotel or fine dining restaurant
• Knowledge of Micros POS System
• Highly organized
• Must be open to working AM/PM shifts, weekdays, weekends, and holidays
• Work in Mini Bar when necessary
• Have a full understanding of New York City Health Department standards and regulations
• Take personal responsibility for punctuality

Responsibilities

• Serving experience in an upscale market
• Strong knowledge in food and beverage (wine and champagne knowledge is a plus)
• Able to work well under pressure during times of high-volume service
• Exceptional upselling techniques
• Ensures all allergy procedures are followed at all times

Skills

Upselling

Customer service

Punctuality

Read guest cues

Teamwork

Tools

Micros POS System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

In Room Dining Server at Warren Street Hotel

ROOM SERVICE ATTEND Full-time Regular New York, NY, US

2 days ago Requisition ID: 1787

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service.

Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.

Title:In Room DiningServer

Location:The Warren Street Hotel

Position Type: Non-exempt

Reports To:Food & Beverage Manager

Job Description:

The In Room Dining Server will be a trained professional that can provide top-level service, to match the level of cuisine and the quality of product we serve. We are looking for individuals who communicate well, are dependable, and enthusiastic. The candidates will have a passion for food and beverage equally, and understand how to read a guest properly to ensure quality service, leaving a lasting impression and memorable experience.

Duties & Responsibilities:

• Serving experience in an upscale market
• Strong knowledge in food and beverage (wine and champagne knowledge is a plus)
• Able to work well under pressure during times of high-volume service
• Exceptional upselling techniques
• Ensures all allergy procedures are followed at all times

Requirements:

• Experience as a Room Service or a Server in a hotel or fine dining restaurant
• Knowledge of Micros POS System
• Highly organized
• Must be open to working AM/PM shifts, weekdays, weekends, and holidays
• Work in Mini Bar when necessary
• Have a full understanding of New York City Health Department standards and regulations
• Take personal responsibility for punctuality

What We Offer:

• Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
• Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
• Complimentary meals on shift
• Free uniform dry cleaning service
• Commuter transit benefits available Day 1
• Ongoing training and professional development, including annual education reimbursement program up to $3,000
• Social events throughout the year, including holiday parties, team member appreciation events, and more
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• Departmental and company-wide incentive programs
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI)

Join us at the Warren Street Hoteland be part of a team that values excellence, creativity, and a genuine passion for hospitality.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.