Temporary Overnight Grocery Clerk

Shaw’s and Star Market; Hyannis (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading retail company is looking for a Temporary Overnight Grocery Clerk in Hyannis, MA. This entry-level, temporary full-time position involves stocking and replenishing store items, ensuring customer satisfaction, and maintaining a clean and organized grocery section. Ideal candidates will exhibit great customer service skills and work efficiently in a fast-paced environment during overnight shifts.

Qualifications

• Must be at least 18 years old.
• Prior stocking experience desired.
• Ability to work quickly and accurately.

Responsibilities

• Responsible for stocking and replenishing grocery shelves.
• Maintain cleanliness of grocery areas and provide good customer service.
• Unload deliveries and assist in loading products.

Skills

Customer service

Stocking

Teamwork

Education

High school graduate or currently enrolled in school

Job description

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Temporary Overnight Grocery Clerk - Hyannis, MA

• This is a Full Time temporary position (18 weeks)
• Overnight Grocery clerks usually scheduled between 11PM and 7AM
  
  

Job Description

• The Overnight Grocery Clerk is responsible for stocking and replenishing the Grocery shelves, Health & Beauty Care, Dairy and Frozen Foods cases and other miscellaneous areas.
• This includes the use of wheeled carts and/or pallet jacks to transport product from
  
  

the backroom and cooler/freezer areas to the sales floor.

• He/she is responsible for following the customer satisfaction behaviors, to include being friendly, responsive, knowledgeable and passionate. He/she is responsible for rotation of product when necessary.
• Overnight Grocery clerks also unload trailer deliveries.
• He/she must maintain the Grocery area in a clean/sanitary and visually appealing manner.
• There may be some customer contact in this position; therefore the clerk must have good customer service skills.
  
  

Organizational Relationships

• This position reports to: Grocery Manager, Assistant Grocery Manager
• Position(s)that report directly to this position: Full time clerks may supervise, train, and
  
  

develop part time clerks when assigned.

Essential Job Functions

• Work in a courteous manner in a fast paced multi functional environment alone or with
  
  

other people overnight.

• Assist in increasing sales by utilizing the five steps of retail selling – Connect with the
  
  

customer; qualify the customer; present solutions; closing the sale and create a customer

for life.

• Reading and completing an assignment sheet upon which the amount of product stocked
  
  

each shift is recorded by the clerk. Other duties performed must be recorded as well.

• Load and unload product weighing up to 60 lbs. from pallets stacked to a height of 6 feet.
• Pull pallets weighing several hundred pounds from trailers into backroom areas and/or
  
  

onto sales floor.

• Lift and load 5-60 lb cases onto stock carts and push or pull large carts to stocking area.
• Open boxes and other containers with the use of a box cutter when appropriate.
• Manually remove product from cartons and replenish Grocery shelves and/or refrigerated
  
  

cases with product on a continuous basis. The continuous stocking of shelves requires

significant repetitive motion as well as reaching above the shoulders for upper shelves

and bending and/or stooping to reach lower shelves.

• Must work quickly and carefully while stocking items at a reasonable expectancy (R/E).
• Visually identify product and read display signs including shelf tags.
• Break down boxes (flatten) and transport to storage area.
• Read display information and other documents (bulletins, etc.) when necessary.
• Work in a moderate/cool/cold environment.
• Visually identify and remove poor quality/outdated product from counters.
• Interact and communicate with others in a courteous and professional manner including
  
  

greeting and thanking customers.

• Deal with some potentially difficult situations (such as dissatisfied customers).
  
  

Additional Job Functions

• Place broken down cardboard into cardboard baler.
• Making bales of cardboard which involves the wrapping and twisting of heavy gauge
  
  

wires to hold the bale together.

• Ordering/adjusting product with the use of hand held computerized devices.
• Writing amount of backroom stock and affix to shelf when required.
• Lift and load product weighing up to 70 lbs.
• Sweep, clean up, and mop areas as assigned by supervisor.
• Clean display cases, shelving and fill supplies when needed.
• Taking verbal orders over the telephone and writing down pertinent information.
• Other duties as assigned.
  
  

Knowledge And Background Required

• Must be at least 18 years old.
• Good customer service skills.
• On the job training is provided.
  
  

Knowledge And Background Desired

• Prior stocking experience.
• Ability to work quickly and accurately.
• High school graduate or currently enrolled in school.
  
  

Working Conditions

• Overnight Grocery clerks usually scheduled between 11 p.m. and 7 a.m.
• Stores are usually open 7 days a week.
• Full time associates usually work 40 hours a week.
• Grocery clerk requires the performance of repetitive tasks.
• Grocery clerk requires significant lifting and carrying of product.
• Retail store conditions are generally dry with moderate temperature.
• Grocery back room conditions are generally moderate.
• Cooler conditions may be wet or dry, and usually cold.
• Freezer conditions are usually very cold.
  
  

General

• This is a Full Time temporary position (18 weeks)
• This is considered an entry-level position.
• Food safety awareness is required in this position.
  
  

Miscellaneous

• It is important to understand that all Grocery clerks must have the ability to deal with
  
  

some potentially difficult situations (such as dissatisfied customers) to perform this

position in a satisfactory manner.

This position and job description are subject to change, with or without notice. The inclusion of specific duties and responsibilities in this job description is not intended to exclude other duties and responsibilities: From time to time the associate may be assigned duties and/or responsibilities in addition to or different than those set forth above.

This job description, alone or considered together with other written or verbal statements of the Company or its representatives, is not a contract of employment, nor does it change the at-will status of any associate of Shaw’s Supermarkets, Inc.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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