Temporary Operations Assistant

Bi-Worldwide; Edina (MN); Hybrid; USD 32,000 - 37,000; Full time

Job summary

BI WORLDWIDE is seeking a Temporary Operations Assistant for our Minneapolis Metro headquarters. This role is part of the Technology Solutions Group and operates in a hybrid model (3 days in office, 2 days remote).

Ideal candidates are analytical, detail-oriented, and proficient with MS Office, capable of handling large data sets, and able to adapt to changing priorities. BA/BS or 2-year degree is preferred, with an emphasis on operations and project-based environments.

Qualifications

• Analytical and problem-solving skills.
• Process oriented, with strong attention to detail.
• Excellent verbal and written communication skills.
• Understanding of software development process.
• Experience with MS Office Tools.
• Organization and time management skills.
• Comfortable working with and managing large data sets.
• Ability to multi-task and adapt to changing priorities and assignments.
• BA/BS degree or 2-year degree preferred; or equivalent experience.

Responsibilities

• Complete ongoing operational tasks for projects, including processing, report generation, data verification and distribution, website content updates, data file loads and data troubleshooting.
• Ensure timely receipt and processing of all customer data and downstream application updates.
• Proactively evaluate existing processes and aid in implementing improvements that drive efficiency and accuracy.
• Complete documentation for new features/procedures.
• Communicate with team members and relevant stakeholders on program status, issues and changes.
• Monitor and respond to inquiries and escalations related to projects.
• Troubleshoot issues related to project and application functionality.

Skills

Analytical

Problem-solving

Process oriented

MS Office Tools

Organization

Data management

Multi-tasking

Education

BA/BS degree or 2-year degree preferred

Tools

MS Office Tools

Job description

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.

We work a hybrid model (3 days in the office and 2 days work from home); this position is located in our Minneapolis Metro headquarters.

Our Technology Solutions Group is seeking interest for a Temporary Operations Assistant.

Are you curious, proactive, and detail oriented? Do you thrive in fast-paced operations, love asking \"why,\" and enjoy streamlining systems for greater efficiency? We're looking for candidates with hands-on experience in both operational and project-based tech environments to help drive efficiencies and support our day-to-day operations.

Responsibilities of this position will include:

• Complete the ongoing operational tasks for projects, including but not limited to: project processing, report generation, data verification and distribution, web site content updates, data-related activities such as data file loads and data troubleshooting.
• Ensure the timely receipt and processing of all customer data and downstream application updates.
• Proactively evaluate existing processes and aid in implementing improvements that drive efficiency and accuracy.
• Complete documentation for new features/procedures.
• Communicate with team members and relevant stakeholders on program status, issues and changes.
• Monitor and respond to inquiries and escalations related to projects.
• Troubleshoot issues related to project and application functionality.

Ideal candidates will possess the following requirements:

• Analytical and problem-solving skills.
• Process oriented, with strong attention to detail.
• Excellent verbal and written communication skills.
• Understanding of software development process.
• Experience with MS Office Tools.
• Organization and time management skills.
• Comfortable working with and managing large data sets.
• Ability to multi-task and adapt to changing priorities and assignments.
• BA/BS degree or 2-year degree preferred; or equivalent experience.

Hourly Rate: The pay range is $23.00 to $27.00. The final salary and offer will be determined by the applicant's background, experience, and skills.