Temporary Membership Supervisor

Seiu49; Oakland (CA); On-site; USD 123,103 - 141,569; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Seiu49 seeks a Membership Department Supervisor in Oakland, California. This role involves overseeing daily operations of the Membership Department, managing staff performance, and ensuring accurate membership data. Candidates should have supervisory experience, strong Excel skills, and effective communication abilities. Salary ranges from $123,103.63 to $141,569.17 based on experience. SEIU offers a comprehensive benefits package and values diversity in its hiring process.

Qualifications

• Experience managing teams and staff performance evaluations.
• Ability to troubleshoot and improve workflows.
• Familiarity with multi-user databases preferred.

Responsibilities

• Manage accounting and processing of membership dues revenue.
• Oversee Membership Department staff and ensure compliance.
• Troubleshoot and enhance workflows and membership data management.

Skills

Supervisory/managerial experience

Strong Microsoft Excel skills

Strong oral and written communication skills

Job description

Location

Oakland, California

Responsibilities

This manager-level position works under the supervision of, and reports to, the Director for Membership. The person in this position is responsible for the day-to-day operation of the Local 1021 Membership Department and first-line supervision of the Membership department staff. The primary responsibilities of the Membership Department Supervisor/Team Leader include but are not limited to:

• Managing the accounting and processing of membership dues revenue and voluntary political contributions.
• Managing the Membership Department staff, including conducting regular supervisory meetings, training and mentoring staff, evaluating employees’ performance, establishing deadlines, and monitoring staff compliance with policies and procedures.
• Troubleshooting, improving, and creating workflows.
• Supervising and overseeing the maintenance of accurate and current membership data.
• Including working closely with Local 1021’s I.T. staff to continually improve the union’s use of UnionWare membership database software.
• Fulfilling (or assigning someone to fulfill) requests for reports or data files extracted from the UnionWare membership database using either Microsoft Excel or pre-defined reports.
• Responding (or assigning someone to respond) to inquiries from Local 1021 members, elected leaders, and staff regarding union dues or other departmental areas of responsibility.
• Communicating with the employers where our members work, to implement or change payroll deductions of union dues and to obtain member data.
• Managing distribution of union membership materials.
• Participate in month‑end closing and preparation of monthly and quarterly reports.
• Participate in the Union’s compliance with state, federal, and accounting requirements.
• Back up supervision of the Local 1021 Member Resource Center.

Experience, Skills and Abilities

• Supervisory/managerial experience is required.
• Strong Microsoft Excel skills (and a willingness to learn more) are required.
• Strong oral and written communication skills are required.
• Work experience in a labor union or in the non‑profit sector, and some work with multi‑user databases are preferred.

Salary and Benefits

• Salary range $123,103.63 – $141,569.17 depending on experience.
• SEIU Local 1021 offers a competitive and comprehensive benefits package.

Requirements

• Salaried position; may require nonstandard work hours and/or weekend/holiday work.
• Occasional travel to meetings, primarily in Northern California, is required.
• Must possess a valid California driver’s license; must pass a DMV check and have a good driving record; must be able to carry auto insurance that covers business driving (minimum coverage of $100,000 per person/$300,000 per incident of bodily injury liability/$50,000 property damage liability, and list SEIU Local 1021 as an “additional insured” or “interested party” in order to trigger notification in the event the policy is cancelled); and must possess an automobile for business use.

Affirmative Action Employer

SEIU Local 1021 is an affirmative action employer and encourages applications from all qualified candidates regardless of race, ethnicity, age, sex, sexual orientation, marital status, religion or disability. Local 1021 works to ensure fair treatment of applicants and employees and actively enforces policies against discrimination and sexual harassment.