Temporary Membership Supervisor

SEIU Local 1021; Indianapolis (IN); On-site; USD 123,000 - 142,000; Full time

Job summary

SEIU Local 1021 seeks a Membership Department Supervisor/Team Leader in Oakland, CA to oversee dues processing, staff supervision, and data workflows. The role includes reporting duties and collaboration with IT on UnionWare data management.

Responsibilities cover payroll deductions implementation, member inquiries, and ensuring compliance with governing rules. This is a salaried, on-site position requiring travel and valid California driver’s license.

Qualifications

• Supervisory/managerial experience is required.
• Strong Microsoft Excel skills are required.
• Strong oral and written communication skills are required.
• Experience in a labor union or non-profit sector is preferred.

Responsibilities

• Manage the accounting and processing of membership dues revenue and voluntary political contributions.
• Supervise Membership Department staff, including meetings, training and evaluating staff.
• Troubleshoot, improve, and create workflows.
• Maintain accurate membership data and coordinate with IT on UnionWare.
• Produce reports or data files from UnionWare using Excel or predefined reports.
• Respond to inquiries from members, elected leaders, and staff regarding dues.
• Communicate with employers to implement payroll deductions.
• Distribute membership materials.
• Participate in month-end closing and monthly/quarterly reports.
• Support compliance with state, federal, and accounting requirements.
• Back up supervision of the Local 1021 Member Resource Center.

Skills

Supervisory/managerial experience

Excel skills

Communication skills

Labor union experience

Tools

UnionWare

Job description

Based in Oakland, CASEIU Local 1021 was founded in 2007 when ten local unions came together in Northern California to form one larger, more powerful union. Together our members are building a true 21st century union fighting to empower our members and improve our society. We are 60,000 strong - organizing and representing public service workers in cities, counties, courts, schools, private non-profits, special districts, public health care, nursing, and higher education. We are looking for energetic, hard-working staff who are committed to real change, who believe in the value of work and the value of public services, and who want to be part of the team that wins for workers, their families, and their communities

LOCATION

Oakland, California

RESPONSIBILITIES

The primary responsibilities of the Membership Department Supervisor/Team Leader include but are not limited to:

• Managing the accounting and processing of membership dues revenue and voluntary political contributions.
• Managing the Membership Department staff, including conducting regular supervisory meetings, training and mentoring staff, evaluating employees’ performance, establishing deadlines, and monitoring staff compliance with policies and procedures.
• Troubleshooting, improving, and creating workflows.
• Supervising and overseeing the maintenance of accurate and current membership data, including working closely with Local 1021’s I.T. staff to continually improve the union’s use of UnionWare membership database software.
• Fulfilling (or assigning someone to fulfill) requests for reports or data files extracted from the UnionWare membership database using either Microsoft Excel or pre-defined reports.
• Responding (or assigning someone to respond) to inquiries from Local 1021 members, elected leaders, and staff regarding union dues or other departmental areas of responsibility.
• Communicating with the employers where our members work, to implement or change payroll deductions of union dues and to obtain member data.
• Managing distribution of union membership materials.
• Participate in month-end closing and preparation of monthly and quarterly reports.
• Participate in the Union’s compliance with state, federal, and accounting requirements.
• Back up supervision of the Local 1021 Member Resource Center.

EXPERIENCE, SKILLS AND ABILITIES

• Supervisory/managerial experience is required.
• Strong Microsoft Excel skills (and a willingness to learn more) are required.
• Strong oral and written communication skills are required.
• Work experience in a labor union or in the non-profit sector, and some work with multi-user databases are preferred.

SALARY AND BENEFITS

Salary range $123,103.63 –$141,569.17 depending on experience.

SEIU Local 1021 offers a competitive and comprehensive benefits package.

REQUIREMENTS

• Salaried position; may require nonstandard work hours and/or weekend/holiday work.
• Occasional travel to meetings, primarily in Northern California, is required.
• Must possess a valid California driver’s license; must pass a DMV check and have a good driving record; must be able to carry auto insurance that covers business driving (minimum coverage of $100,000 per person/$300,000 per incident of bodily injury liability/$50,000 property damage liability, and list SEIU Local 1021 as an “additional insured” or “interested party” in order to trigger notification in the event the policy is cancelled); and must possess an automobile for business use.

AFFIRMATIVE ACTION EMPLOYER

SEIU Local 1021 is an affirmative action employer and encourages applications from all qualified candidates regardless of race, ethnicity, age, sex, sexual orientation, marital status, religion or disability. Local 1021 works to ensure fair treatment of applicants and employees and actively enforces policies against discrimination and sexual harassment.