Temporary Luxury Concierge - Five-Star Resident Services

Extell; New York (NY); On-site; USD 31,684 - 42,705; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Extell’s One Manhattan Square in downtown Manhattan is seeking a Concierge for temporary vacation relief. You will deliver five-star service to residents and guests, act as the main contact, and coordinate requests such as transportation and information on building amenities while helping to maintain the property’s appearance.

Prior concierge or luxury residential/hotel experience is preferred. You will respond quickly to needs, maintain confidentiality, and adapt to a dynamic schedule with

Qualifications

• Prior experience as a Concierge or similar in luxury residential or hotel setting is preferred.
• Demonstrates passion for delivering excellent customer service and a professional, friendly demeanor.
• Strong interpersonal, communication, decision-making, and organizational abilities.
• High attention to detail and ability to adapt, multi-task, and take initiative.
• Ability to respond quickly to varied guest requests and maintain confidentiality.

Responsibilities

• Ensure residents and guests receive five-star service.
• Serve as the primary contact for residents and guests.
• Coordinate requests such as transportation and information on amenities; provide directions to local attractions.
• Assist with upkeep and appearance of the property.
• Receive and distribute packages, dry-cleaning, documents and other items.
• Enforce security by checking in/out guests, vendors, contractors, and visitors.
• Perform other duties as assigned.

Skills

Customer service

Professional demeanor

Interpersonal skills

Communication skills

Attention to detail

Adaptability

Multitasking

Discretion

Job description

Extell’s One Manhattan Square in downtown Manhattan is seeking a Concierge for temporary vacation relief. You will deliver five-star service to residents and guests, act as the main contact, and coordinate requests such as transportation and information on building amenities while helping to maintain the property’s appearance.

Prior concierge or luxury residential/hotel experience is preferred. You will respond quickly to needs, maintain confidentiality, and adapt to a dynamic schedule with