Temporary Housekeeping Assistant

Hand Picked Hotels Ltd; Kent (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Part-Time Housekeeping Assistant in a stunning country house hotel. Your role will involve ensuring immaculate guest rooms and public areas, creating a welcoming atmosphere for all visitors. With a focus on attention to detail, you will help deliver a magical experience that keeps guests returning. Enjoy a competitive salary, flexible hours, and a range of benefits, including career progression opportunities and discounted stays. If you take pride in your work and love making guests feel at home, this is the perfect opportunity for you.

Benefits

Competitive Salary

Company Pension Scheme

Life Assurance

Employee Assistance Program

28 Days Holiday

Career Progression Opportunities

Discounted Staff Stays

Annual Loyalty Awards

Online Retail Discounts

Celebration of Diversity and Inclusion

Qualifications

• Experience in housekeeping or cleaning is essential.
• Ability to maintain high standards of cleanliness.

Responsibilities

• Ensure guest bedrooms are clean and maintained to a high standard.
• Replenish towels and toiletries in guest rooms.

Skills

Housekeeping Experience

Attention to Detail

Teamwork

Customer Service

Job description

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Temporary, Part-time Housekeeping Assistant at Chilston Park Hotel, part of Hand Picked Hotels.

A classic British country house hotel conveniently located in rural Kent, Chilston Park Hotel boasts an abundance of style and charm. Set back from tree-lined lanes, the manor house at Chilston Park sits within 77 acres of Kentish parkland, making it one of the region’s most spectacular wedding venues. It’s award-winning two AA Rosette restaurant has helped to establish Chilston Park Hotel’s status as the ideal setting for a countryside break, a romantic wedding or an inspiring meeting venue close to London.

About the Role

• The role of a Housekeeping Assistant will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
• You will play a key role in creating a home from home experience making sure each room is replenished with a fresh supply of towels and toiletries.
• Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
• We are very proud of the brands we work with, and want to ensure each guest can experience these luxuries. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities. (even for our four-legged, furry guests!)
• You will be an expert in your field and a team player with the ability to self-check the rooms and support colleagues where needed.

About you

• To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
• You’ll take pride in delivering consistently high standards.
• You’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy.
• You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.

Company Benefits

Our Benefits include:

• A competitive salary package of £13.82 per hour, plus a share of service charge.
• This is a Part-Time role including weekends on a rota basis, 8 hours per week, which may vary depending on business needs.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
• Discounted staff stays in our hotels and on food & drink.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.