Temporary Health & Wellness QA/QI Coordinator

Seamen's Society for Children and Families; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Seamen’s Society for Children and Families in New York City seeks a Health and Wellness QA/QI Coordinator to monitor program performance under Article 29-I, CFTSS, Health Home Care Management, and Bright Beginnings. This role supports continuous quality improvement initiatives with data collection, audits, and KPI reporting.

The position requires a bachelor’s in a related field and at least 3 years in QA/QI within child welfare; travel between Staten Island and Brooklyn may be necessary.

Qualifications

• Bachelor’s degree in social work, social services, healthcare, or related field required.
• Minimum of 3 years working in a similar QA/QI role.
• Prior experience in a child welfare nonprofit a plus.
• Knowledge of Continuous Quality Improvement Methodology including PDSA, CQI Cycle of Learning and Improvement, Lean Six Sigma.

Responsibilities

• Monitor program performance for Article 29‑I, CFTSS, and Health Home Care Management contract expectations.
• Conduct monthly internal audits; complete quarterly HHCM CCF chart audits; perform eligibility audits.
• Provide recommendations and oversee action plans to improve practice and compliance.
• Develop and monitor KPIs via visual reporting to track performance trends.
• Assist in audits, site visits, and program reviews by City/State/Federal regulators.
• Contribute to policy development and staff education on QA/QI processes.
• Collaborate across departments to ensure continuum of care for children and families.
• Attend stakeholder meetings and training; perform other duties as assigned.

Skills

Strong analytical skills

Detail-oriented

Interpersonal/communication skills

Outlook

Excel

Access

SQL

Word

PowerPoint

Electronic Health Records

Medicaid (OMIG) regulations

HIPAA

Education

Bachelor’s degree in social work, social services, healthcare, or related field

Tools

SQL

Job description

Seamen’s Society for Children and Families in New York City seeks a Health and Wellness QA/QI Coordinator to monitor program performance under Article 29-I, CFTSS, Health Home Care Management, and Bright Beginnings. This role supports continuous quality improvement initiatives with data collection, audits, and KPI reporting.

The position requires a bachelor’s in a related field and at least 3 years in QA/QI within child welfare; travel between Staten Island and Brooklyn may be necessary.