Temporary Health Services Authorization Coordinator

Central California Alliance for Health; California (MO); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Temporary Health Services Authorization Coordinator, where you will play a crucial role in ensuring the smooth processing of authorization requests and provider referrals. This position offers a dynamic work environment, allowing you to collaborate with various healthcare professionals while honing your skills in medical terminology and customer service. With a focus on detail and organization, you will contribute to the mission of providing accessible, quality health care in the community. If you're looking for an opportunity to make a difference and thrive in a supportive team, this role is perfect for you.

Benefits

Medical, Dental and Vision Plans

Ample Paid Time Off

12 Paid Holidays per year

401(a) Retirement Plan

457 Deferred Compensation Plan

Robust Health and Wellness Program

Onsite EV Charging Stations

Qualifications

• 2+ years of experience in the healthcare field required.
• High School Diploma or equivalent is necessary.

Responsibilities

• Process authorization requests and provider referrals.
• Verify member plan eligibility and notify staff of issues.
• Collaborate with healthcare professionals regarding authorizations.

Skills

Medical terminology

Customer service principles

Attention to detail

Organizational skills

Education

High School Diploma or equivalent

Associate's degree

Job description

Temporary Health Services Authorization Coordinator

ABOUT THIS TEMP POSITION

This is a temporary position and the length of assignment is estimated to go until the end of the year. The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance, if selected, you would be an employee of a temporary employment agency that we would connect you with.

WHAT YOU'LL BE RESPONSIBLE FOR

Reporting to the Health Services Authorization Supervisor, this position:

• Performing clerical duties related to the processing of authorization requests and provider referrals
• Contacting providers and requesting additional information for review based on Prior Authorization requirement protocols where necessary
• Verifying member plan eligibility, with subsequent notification to designated staff regarding eligibility issues
• Collaborating with Concurrent Review Nurses, Case Managers, Medical Social Workers and Prior Authorization Nurses regarding member authorizations and referrals within the scope of the role and responsibilities
• Reviewing authorization requests for completeness and appropriateness prior to forwarding to an assigned nurse
• Entering data into Alliance systems and notifying the appropriate personnel immediately of any issues related to the electronic systems

WHAT YOU'LL NEED TO BE SUCCESSFUL

• Knowledge of:
• Medical terminology or billing codes procedures
• The principles and practices of customer service
• Ability to:
• Interpret, explain and apply processes, policies and procedures
• Pay close attention to detail and utilize effective organizational skills
• Demonstrate strong customer service skills
• Perform routine tasks independently and work as a member of a team
• Education and Experience:
• High School Diploma or equivalent and a minimum of two years of experience in the health care field (an Associate's degree may substitute for one year of the required experience); or an equivalent combination and experience may be qualifying

OTHER INFORMATION

We are in a hybrid work environment, and we anticipate that the interview process will take place remotely via Microsoft Teams. While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected. In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.

This is a temporary position and does not provide the benefits that are listed below (it is standard language from our regular job posts and cannot be altered or removed).

Compensation

The full compensation range for this position is listed by location below. The actual compensation for this role will be determined by our compensation philosophy, analysis of the selected candidate's qualifications (direct or transferrable experience related to the position, education or training), as well as other factors (internal equity, market factors, and geographic location).

Compensation Range: $21.50 - $24.45 USD

OUR BENEFITS

Available for all regular Alliance employees working more than 30 hours per week. Some benefits are available on a pro-rated basis for part-time employees. These benefits are unavailable to temporary employees while on an assignment with the Alliance.

• Medical, Dental and Vision Plans
• Ample Paid Time Off
• 12 Paid Holidays per year
• 401(a) Retirement Plan
• 457 Deferred Compensation Plan
• Robust Health and Wellness Program
• Onsite EV Charging Stations

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve members in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties. To learn more about us, take a look at our Fact Sheet.

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are an E-Verify participating employer.

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.