Temporary Harbor Operations Specialist

Holland America-Princess (Holland America Dawson City Inn); Sitka (AK); On-site; USD 52,000 - 74,000; Full time

Job summary

Holland America-Princess (Holland America Dawson City Inn) is seeking a harbor operations assistant to monitor vessels, manage moorage, and maintain inventories in Sitka. The role includes advising owners on billing procedures and coordinating with harbor authorities to ensure safety and compliance.

The ideal candidate demonstrates strong customer service and communication skills, can follow policies closely, and can perform physical duties such as lifting and walking miles in variable weather.

Qualifications

• Experience operating boats is a plus.
• Strong customer service and communication skills.
• Ability to understand and follow oral and/or written policies, procedures and instructions.

Responsibilities

• Monitor vessels within municipal harbors to ensure authorization and assign temporary moorage; maintain a computerized inventory; advise owners of billing and payment procedures.
• Notify Harbormaster of emergencies within the harbor system, including oil spills, fires, moorage issues or major crimes.
• Maintain clean, orderly, and safe floats and docks, including removal of debris and materials.
• Inform Harbor Maintenance Supervisor/Harbormaster of any serious maintenance needs for harbor structures.
• Perform other related duties as assigned.

Skills

Boat operation

Customer service

Communication

Job description

Primary Purpose of Job & Essential Duties/Responsibilities

Monitors all vessels within municipal Harbors to ensure that vessels are authorized, maintains a computerized inventory, assigns temporary moorage to transient vessels registers transient vessels and advises owners of billing and payment procedures

MonitorsallstructureswithinharborsandinformstheHarborMaintenanceSupervisorand/or Harbormaster of any serious maintenance needs.

Notifies Harbormaster of all emergencies within the harbor system, including oil spills, boat fires, moorage or structure fires, sinking/sunken vessels, tsunami alerts/conditions and any evidence of major crimes.

Maintains clean, orderly and safe floats and docks, including the removal and disposal of all debrismaterial.

Monitors all structures within harbors and informs the Harbor Maintenance Supervisor and/or Harbormaster of any serious maintenance needs.

Performs other related duties as assigned.

Knowledge, Skills, & Abilities

Skill in the operation of boats is a plus.

Ability to promote customer service within harbor operations.

Ability to communicate well with others.

Ability to understand and follow oral and/or written policies, procedures and instructions

Working Conditions & Physical Requirements

Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, permits the employee to communicate effectively.

Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to monitor operations within the harbor system.

Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate vessels and perform harbor maintenance.

Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, permits the employee to inspect all areas of the harbor system.

Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 50 pounds, or heavier weights with assistance or the use of proper equipment.

Employees must possess the ability to walk several miles each day to perform necessary duties

ENVIRONMENTAL ELEMENTS:

Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, hazards, vibration, confined workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees are required to wear appropriate attire for the work assigned.