TEMPORARY Customer Service Representative – Colorado Springs Office.

State of Colorado; Colorado Springs (CO); On-site; USD 26,000 - 29,000; Full time

Job summary

State of Colorado, Colorado Parks and Wildlife is seeking a customer service associate in Colorado Springs for a temporary assignment from 11/02/2026 to 06/30/2027. The role handles product sales, assists staff, answers questions about wildlife and parks, processes passes, licenses, and registrations, and performs light center upkeep.

This 40-hour week position requires a valid driver's license, ability to lift 50 lbs, and comfort working outdoors in all weather.

Qualifications

• Valid driver's license required.
• Ability to work outside in all weather conditions and lift 50lbs.
• Ability to interact positively with the public.
• Weekend and evening work may be required.

Responsibilities

• Greet customers and help them purchase products.
• Answer questions about local wildlife and state parks.
• Answer inquiries and direct to staff as needed.
• Monitor communications and dispatch staff as needed.
• Sell park passes, licenses, registrations, and enter revenue totals.
• Sell, inventory, and order merchandise.
• Light cleaning of Visitor Center facilities and other duties.

Skills

Valid driver's license

Outdoor work

Lift 50lbs

Public interaction

Weekend/evening shifts

Job description

Department Information

THIS IS A TEMPORARY POSITION (8 MONTHS OR LESS) - PAYING $19.30 PER HOUR

EMPLOYMENT STARTS 11/02/2026 THROUGH 06/30/2027.

The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities. COLORADO PARKS AND WILDLIFE (CPW) Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources. Colorado Parks and Wildlife.

Description Of Job

A customer service-based position that provides information and handles all aspects of product sales to customers while providing support to the staff. Daily interaction with customers requires effective communication and public relations skills. Specific duties include but are not limited to:

• Work directly with customers to greet, answer questions and help them purchase any products.
• Answer questions about local wildlife, human wildlife conflicts, and state parks.
• Answer all incoming calls, handle inquiries, and/or direct to appropriate staff.
• Monitor patrol radios, relay messages, and dispatch to staff.
• Sell park passes, hunting/fishing licenses, OHV/boat registrations and enter revenue totals on CPW's internet web system.
• Sell, inventory, and order merchandise.
• Light cleaning of the Visitor Center facilities and other duties as assigned.

Basic Requirements

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

• Valid driver's license required.
• Must be able to work outside in all weather conditions and lift 50lbs.
• Ability to interact positively with the public in various situations.
• Weekend and evening work may be required.
• Hunting and fishing experience helpful.
• Applicants may be subject to successful completion of a comprehensive background check.
• Must be willing and able to work 40 hours per week

Pursuant to the DNR-120 Fleet and Driving Standards Administrative Directive, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who

• Have an assigned State fleet vehicle
• Are required to operate a vehicle as part of the position
• Utilize a State fleet vehicle as a pool vehicle

Supplemental Information

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at [e-mail].

ADAAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact [e-mail]. at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

E-Verify Employer

DNR uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.