Temporary - Customer Service Associate

Swarthmore College; Swarthmore (Delaware County); On-site; USD 10,000 - 60,000; Part time

Job summary

Swarthmore College is offering a temporary part-time position for assisting in order fulfillment and customer support at the campus store. The role requires engaging with customers, managing transactions, and maintaining store organization. Candidates should possess retail experience, be able to lift items, and are encouraged to contribute to an inclusive community.

Qualifications

• Previous work experience in a bookstore or retail environment preferred.
• Ability to lift 50 pounds.
• Capacity to stand for long periods.

Responsibilities

• Work the register and handle cash.
• Process online orders and assist customers.
• Stock items and maintain cleanliness.

Skills

Customer Support

Cash Handling

Order Processing

Job description

Job no: 494592
Work type: Temporary Part Time
Location: Swarthmore
Categories: Staff

Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation’s finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‐acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods.

This part time, temporary position for the Swarthmore Campus and Community Store, will assist in order fulfillment and customer support for the store. The temporary position will be needed for around 20 hours per week, from Mid- August through Mid-September and again from Early-January through Early February, exact dates are based on the academic schedule for the College.

Essential Responsibilities:
This position will be responsible for customer support, which includes but is not limited:

• Working the register
• handling of cash
• processing online orders
• assisting customers
• stocking
• picking and receiving
• cleaning

Required Qualifications:

• Previous work experience, preferably in a bookstore or retail environment.
• Must be able to lift 50 pounds as needed for stocking and/or moving items around the store.
• May require long periods of time standing for this position.

Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply.

Advertised: Nov 18 2021 Eastern Standard Time
Applications close: Open until filled

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