Temporary Catering Sales & Events Coordinator

Cornell University; Town of Ithaca (NY); On-site; USD 24,000 - 34,000; Part time

Job summary

Cornell Catering seeks a Temporary Sales Assistant to support catering sales and client service for events across Cornell's Ithaca campus. You will provide administrative and customer service support throughout the sales process, serving as a primary client contact from inquiry to event execution.

The role is part-time (19 hours/week) for six months, non-benefits eligible, with an hourly wage of $21.00. Onsite work is required, with occasional evenings or weekends as needed.

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience in customer service, hospitality, event coordination, sales support, administrative support, or related field.
• Ability to manage multiple priorities, meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills with a customer-focused approach.

Responsibilities

• Respond to client inquiries via phone and email, providing timely and professional customer service.
• Support the catering sales process by preparing proposals, event documentation, and client communications.
• Assist with coordinating event details, including menus, venue logistics, timelines, and service requirements.
• Maintain accurate client and event records within catering management systems and departmental databases.
• Monitor and track event-related deadlines, ensuring timely follow-up with clients and internal partners.
• Collaborate with Catering Sales, Event Operations, and Culinary teams to support successful event planning and execution.
• Assist with departmental outreach efforts and support initiatives designed to promote catering services across campus.
• Provide onsite support for selected events as needed to ensure client expectations are met and event logistics run smoothly.
• Help identify opportunities to enhance client satisfaction and improve overall service delivery.
• Complete administrative reporting and other support functions as assigned.

Skills

Customer service

Event coordination

Communication

Attention to detail

Time management

Organizational skills

Team collaboration

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

CRM software

Catering management systems

Job description

Cornell Catering seeks a Temporary Sales Assistant to support catering sales and client service for events across Cornell's Ithaca campus. You will provide administrative and customer service support throughout the sales process, serving as a primary client contact from inquiry to event execution.

The role is part-time (19 hours/week) for six months, non-benefits eligible, with an hourly wage of $21.00. Onsite work is required, with occasional evenings or weekends as needed.