Temporary Catering Experience and Sales Coordinator - University Housing and Dining - (UTEMPS)

Phase2 Technology; Austin (TX); On-site; USD 32,000 - 36,000; Full time

Job summary

The University of Texas at Austin is seeking a Temporary Catering Experience and Sales Coordinator to support Longhorn Hospitality Catering. You will coordinate event logistics, maintain accurate records, and facilitate communication between clients and catering teams.

The role requires a high school diploma, 3 years in catering/event coordination, and experience with MS Office. On-campus, 40 hours/week, with immediate start and a projected end date of December 29, 2026.

Qualifications

• High school diploma or GED. 3 years of operational experience in food service, catering, and/or event coordination.
• Experience in operating, maintaining, and cleaning servicing equipment and tools.
• Ability to complete and maintain Food Safety Training required by University Housing and Dining.

Responsibilities

• Confirm BEOs 3-4 business days prior to events with client communications.
• Create BEOs for clients and assist in event execution during high volume periods.
• Submit OOEFs and BEOs to UHD Accounts Receivable and track missing information.
• Process client payments and purchase orders, coordinate with accounting and leadership.

Skills

Operational experience in food service

Food Safety Training

Education

Bachelor's degree

Tools

Microsoft Office

Catering software

BEO management system

Invoicing and billing

Job description

Temporary Catering Experience and Sales Coordinator - University Housing and Dining - (UTEMPS)

Hiring Department

UTemp Pool

Position Open To

All Applicants

Weekly Scheduled Hours

40

FLSA Status

Non-Exempt from FLSA

Earliest Start Date

Immediately

Position Duration

Expected to Continue Until Dec 29, 2026

Location

UT MAIN CAMPUS

Job Details

General Notes

Temporary assignments may be filled at any time; only competitive applicants selected will be contacted and provided with instructions on the continued application process. Please no phone calls or emails. The projected end date for this temporary assignment is December 29, 2026

Purpose

Provide comprehensive administrative and operational support for Longhorn Hospitality Catering by coordinating event logistics, maintaining accurate event and financial records, supporting client engagement, and facilitating communication between customers and catering teams. Promote efficient operations and exceptional service while ensuring compliance with university financial and administrative procedures.

Responsibilities

• Confirm Banquet Event Orders (BEOs) 3-4 business days prior to the event with calls/email messages from clients, vendors, partners in a timely fashion. Ask for assistance from Assistant Director of Catering Sales and Experience when needed. Assist the Assistant Director with meetings with student organizations, clients, and representatives from other departments contracting for services provided by catering operations to ensure that requirements and expectations are met or exceeded. Sending daily event update email to Culinary Creation and Experience Production Teams. Record notes from meetings, when needed. Prepares Forty Acres Team for weekly BEO Meetings by providing detailed BEOs and updates.
• Create banquet event orders (BEO) for clients. Assist in execution and setups of events during high volume periods. Assist Student workers in tasks as needed. Represent Longhorn Hospitality as a member of the university, division, and department committees with authority to make decisions. Duties can include answering multi-line telephone, maintaining calendars, filing paperwork, and maintaining the general condition of the office. Assist with other duties as assigned.
• Ensure information for catering events is collected and submitted timely to UHD Accounts receivable this includes Official Occasion Expense Forms (OOEFs) and BEOs. Ensure OOEFs and BEOs are accurately updated and submitted timely to UHD Accounts Receivable after the event. Communicate with clients, as needed, to assist with OOEF collection. Track and communicate with leadership missing OOEFs. Collaborate with Assistant Director of Sales and Experience along with UHD accounts receivable team to identify and obtain missing information for pending or delayed OOEFs. Assist in the generation of reports to be shared with catering team, clients and internal stakeholders.
• Obtain and confirm accurate client payment information for catering events. Submit client payment information to the accounting team including credit card payments, IDT or other methods of payment. Submit necessary purchase orders (POs) as directed by the Assistant Director of Sales and Experience. Track purchase orders for catering team ensuring items are received. Maintain declining balance of PO orders and close out blanket POs at the end of fiscal year. Complete PO reconciliation by submitting invoices to UHD accounts payable for payment. Send out weekly and monthly communications to clients for assessment, send out agreement forms to student clients, and assist in maintaining the organization and functionality of the catering email account.

Required Qualifications

High school diploma or GED. 3 years of operational experience in food service, catering, and/or event coordination. Experience in operating, maintaining, and cleaning servicing equipment and tools. Ability to complete and maintain Food Safety Training required by University Housing and Dining.

Preferred Qualifications

Bachelors degree. Experience training or leading staff. Experience working in higher education. Experience with Microsoft Office. Experience with catering software and/or a BEO management system. Experience with invoicing and billing.

Hourly Rate

$23.55

Working Conditions

• Attire: Business Casual
• Standard Office Environment, Use of manual dexterity, Repetitive use of keyboard at a workstation

Work Shift

• Hours per week - 40
• The work hours are from 8:00 a.m. to 5:00 p.m.
• On-campus role.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.