Temporary Cashier (Anchorage)

AltaGas; Anchorage (AK); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team committed to delivering safe and reliable natural gas to Alaskans. As a Temporary Cashier, you will play a vital role in processing customer payments and providing exceptional service. This position offers the opportunity to develop your skills in a supportive environment while contributing to the community's energy needs. With a focus on professional development and a commitment to inclusivity, this role is perfect for individuals eager to make a meaningful impact in the energy sector. If you have a passion for customer service and want to be part of a safety-centric culture, we invite you to apply.

Benefits

Health Insurance

Dental Insurance

401(k) Plan

Employee Assistance Program

Qualifications

• High school diploma or equivalent required.
• One year of cashiering and customer service experience.

Responsibilities

• Process customer payments over the phone and at the front counter.
• Assist with MyENSTAR customer portal and perform clerical tasks.

Skills

Cashiering

Customer Service

Microsoft Office Suite

Typing (50+ wpm)

Professional Telephone Etiquette

Active Listening

Education

High School Diploma or Equivalent

Tools

General Office Equipment

Job description

ENSTAR is on a mission to deliver safe and reliable natural gas to Alaskans. If you share our passion for these values and are eager to make a meaningful impact, we invite you to join our dedicated team.

What You Will Do:

As a Temporary Cashier, you will play an essential role within our Anchorage Credit Collections department, reporting to the Credit Collections Supervisor. The primary purpose of this position is to accept and process customer payments over the phone or over the counter in ENSTAR's lobby. Your responsibilities will include, but are not limited to:

• Accept and process credit card payments over the phone in a call center environment.


• Cashier at the front lobby counter as needed.


• MyENSTAR customer portal assistance and troubleshooting


• Process miscellaneous payments/collections and research unidentified payments.


• Perform clerical tasks such as handling mail (address changes, handling returned mail, as well as sorting, opening, and distributing mail), filing, addressing and stuffing envelopes by hand, conveying messages, and making copies.


• Serve as back up Switchboard Operator.

What You Will Bring:

Required Qualifications

• High school diploma or equivalent.


• One year cashiering experience.


• One year customer service experience, positive customer service attitude.


• Proficiency with Microsoft Office Suite.


• Ability to type 50+ wpm; ten-key calculator by touch.


• Professional telephone etiquette.


• Professional personal appearance.


• Must possess a valid driver's license and be qualified to operate a vehicle under the conditions of the ENSTAR's Driving Policy.


• Ability to pass a drug, credit, background, past employment and driving record check.

Preferred skills and qualifications:

• Excellent organizational skills with the ability to confidentially process and maintain data with attention to detail.


• Basic cashiering knowledge and ability to effectively and accurately perform related tasks.


• Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff.


• Ability to effectively and professionally assist customers in a demanding, multi-task environment.


• Effective oral and written communication skills to effectively communicate policies and procedures to others.


• Ability to use general office equipment such as computer, cash machine, fax, phone, copier, etc.


• Strong customer service skills, including active listening, prompt service, follow-up, value added service, one-call resolution, and customer appreciation.


• Ability to convey information clearly, effectively, and professionally.


• Active listening skills; attentiveness when listening to others to understand, ask appropriate questions, etc.


• Ability to perform basic math (add, subtract, multiply, divide) quickly and correctly.

If you meet most but not all of the position's qualifications, you are still encouraged to apply.

What We Will Provide:

ENSTAR is committed to your professional development and your overall health and safety. When you join our team, here is what you can expect:

• Comprehensive health, dental, and prescription


• 401(k) plan with generous company contribution


• Employee Assistance Program


• A safety-centric culture

Inclusive Workplace:

At ENSTAR, we are dedicated to an inclusive workplace that celebrates the unique strengths, perspectives, and experiences of all our employees. We believe that our differences empower us to become a stronger team, leading to better decisions, innovation, and business results.

Ready to Join Us?

If you are eager to be part of our team and make a difference in the energy industry, please apply via ApplicantPro at: https://enstarnaturalgas.applicantpro.com/jobs/. Qualified applicants who wish to be considered for the above position must submit a completed, signed application via ENSTAR's online application system at www.enstarnaturalgas.com under Career Opportunities.

The statements contained in the job description are intended to describe the general nature of tasks and responsibilities. It is not intended to be an exhaustive list of all job duties assigned. Other duties will be assigned as appropriate.

ENSTAR IS AN EQUAL OPPORTUNITY EMPLOYER

Vets/Disabled

For more information, contact Lauren Guinotte in Human Resources at 907-334-7678.