Temporary Aide - Workers' Compensation, Data Entry Unit

State of Colorado; Denver (CO); Hybrid; USD 31,000 - 39,000; Full time

Job summary

State of Colorado is seeking a Temporary Data Entry Aide to support the Data Specialist team. The position involves high-volume daily data entry, screening and researching EDI error reports, and streamlining data processes to ensure accuracy and timely resolution.

The role requires residency in Colorado and will be performed in a hybrid office setting. The posting notes the temporary status and a possible period not to exceed nine months from the hire date.

Qualifications

• Three years of related experience in data entry, analysis, and verification in a computerized information system.
• Ability to extract information from multiple data sources including forms, spreadsheets, PDFs, and Office apps.

Responsibilities

• This role handles high volumes of daily data entry (Change of Address, Notices, claims, and related documents).
• Screen and research EDI error reports for timely resolution and process improvements.
• Coordinate data processes across internal units and external stakeholders.

Skills

Data entry

Data analysis

Data literacy

End-user software

Communication of data processes

Tools

CoComp database

NCCI

My UI

Secretary of State website

Job description

THIS POSTING REPRESENTS A TEMPORARY AIDE POSITION THAT MAY NOT EXCEED 9 MONTHS FROM THE HIRE DATE

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL 5:00 PM ON FRIDAY, OCTOBER 2

This position is Hybrid and will be required to report to the identified office location as required by the supervisor.

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

As a temporary employee of the state personnel system, you are employed at will and are not eligible for the same benefits as permanent employees, such as health insurance and annual leave. However, temporary employees are eligible for sick leave and retirement benefits.

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

The salary range for this posting is:
HOURLY
$22.40 - $27.97
BIWEEKLY
$1,791.69 - $2,237.54
MONTHLY
$3,882.00 - $4,848.00

This position will assist the Data Specialist team and is directly responsible for high volumes of daily data entry (Change of Address, Entry of Appearance, Objections, Workers’ Claims for Compensation, Employer First Reports, Notices of Contest, General Admission of Liability, Final Admission of Liability, Final Payment, and other miscellaneous documents), daily screening and researching of Electronic Data Interchange (EDI) error reports to determine appropriate and timely resolution, and streamlining EDI error processes and procedures to both internal and external stakeholders. This position employs independent decision-making through the utilization of provided databases (CoComp, NCCI, My UI, Secretary of State website) to ensure documentation accuracy and compliance with established Rules, Regulations, and Objectives, while exercising effective communication between departments for the State of Colorado and external stakeholders. This position may assist the Supervisor with Social Security Number verifications, duplicate Claim Mergers, and other tasks as needed to ensure outstanding and prompt customer service and information exchange.

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Minimum Qualifications:

Experience Only:

Three (3) years of relevant experience in an occupation related to the work assigned to this position to include:

• Entering, retrieval, review, revision, analysis and verification of data in a computerized information database.
• Experience in the interpolation and extraction of data from multiple types of data sources, including electronic forms, spreadsheets, PDF's, and Office applications.
• Ability to Identify principles, reasons, or facts of information by breaking down the data into separate parts.
• Using computers and computer interface screens (End-user software) to categorize, record, store, transcribe, enter, update and process data.
• Experience in communicating data processes and data literacy.

Or

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years

Preferred Qualifications:

• Prior experience handling Workers' Compensation claims, insurance operations, or claims administration.
• Knowledge of state reporting requirements, First Reports of Injury (FROI), and Subsequent Reports of Injury (SROI).
• Demonstrated ability to work with multiple units and levels of authority.
• Performing duties similar to those assigned as a classified state of Colorado employee.

Conditions of Employment:

• Must be a Colorado resident at time of application.
• You must pass a thorough background check prior to employment which will include the E-Verify process.
• As a temporary employee of the state personnel system, you are employed at will and are not eligible for the same benefits as permanent employees, such as health insurance and annual leave. However, temporary employees are eligible for sick leave and retirement benefits.

Minimum Qualification Screening

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

Work Visas

CDLE does not sponsor Work Visas of any type.

Applicant Use Of AI

The use of AI tools to aid in preparing application materials is allowed under the condition that the applicant independently verifies and confirms the information's accuracy before submission. Applicants are fully accountable for the content of their submissions and must ensure the safe and ethical use of any AI tools. Furthermore, active and direct participation in the interview process is required.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinators at [e-mail].

Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.