Temporary Administrative Specialist I: Claims & Comms

State of North Carolina - OSHR Temporary Solutions; North Carolina; On-site; USD 26,000 - 28,000; Part time

Job summary

State of North Carolina - OSHR Temporary Solutions is seeking an Administrative Specialist I (S) for a temporary role in Raleigh, NC. The position involves handling a high volume of calls, coordinating information across agencies, and ensuring accurate communication per guidelines.

The role requires a high school diploma or GED with two years of related administrative experience (or an equivalent combination).

Qualifications

• High school diploma or GED plus two years of related administrative experience, or equivalent combination.
• Experience handling a high volume of calls and coordinating information.

Responsibilities

• Answer a high volume of calls.
• Work independently to manage calls from claimants, schools, SSA Field offices, and others in the medical and legal communities.
• Communicate relevant information for each contact to the appropriate persons per Disability Contact Center guidelines.
• Assist in providing coverage for the DDS receptionist area as requested by the DCC supervisor.
• Demonstrate experience in written and oral communication with stakeholders from various backgrounds.
• Demonstrate ability to switch between multiple tasks.
• Maintain attention to detail in work tasks.

Skills

Call handling

Communication

Multitasking

Attention to detail

Independent work

Education

High school diploma or GED

Job description

State of North Carolina - OSHR Temporary Solutions is seeking an Administrative Specialist I (S) for a temporary role in Raleigh, NC. The position involves handling a high volume of calls, coordinating information across agencies, and ensuring accurate communication per guidelines.

The role requires a high school diploma or GED with two years of related administrative experience (or an equivalent combination).