Temperature Control, Carrier Sales Representative

Redwood Logistics; Chicago (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Learning & Development

Internal mobility

Employee referral bonus

Medical, dental, vision

401k with match

Flexible spending account

Transit benefits

Volunteer time off

Parental leave

Paid time off

Job summary

Redwood Logistics in Chicago, IL, is seeking a Temperature Control Carrier Sales Representative. The role focuses on identifying and developing strong relationships with carrier providers to maximize profitability and customer satisfaction.

You will negotiate freight rates, coordinate shipments, and ensure accurate documentation, with a hybrid work model after training and a base salary plus commission. The position offers long-term growth within a dynamic logistics team.

Qualifications

• Must have worked in a Carrier Sales position in a brokerage environment for at least two years.
• Excellent communication, networking, negotiation and problem-solving skills.
• Results-driven and thrives in a fast-paced environment.
• Flexible; able to shift focus with market conditions and company needs.
• Logistical planning, routing or dispatch experience is a plus.

Responsibilities

• Provide and negotiate freight rates to motor carriers and internal sales when needed.
• Coordinate available customer freight with motor carrier equipment.
• Maintain service quality and build strong relationships with carriers.
• Maintain files of open shipments and trailers in assigned areas.
• Communicate with carriers to schedule trucks and resolve issues.
• Verify freight charges and payables before final payment to carriers.
• Monitor Bill of Lading discrepancies and ensure proper returns.
• Perform other related duties as assigned.

Skills

Carrier Sales experience

Communication skills

Negotiation skills

Problem-solving

Adaptability

Logistics planning

Job description

Reports To: Director of Temperature Control Operations

Location: Chicago, IL

Environment: Onsite

Status: Exempt; Salaried

Who We Are

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid‑market segment within the freight tech industry. Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose Of Your Work

As a Temperature Control, Carrier Sales Representative, working within the Multimodal Temperature Control Team, you will be responsible for identifying, sourcing, and developing strong business relationships with service providers (carriers) to achieve maximum profitability and customer satisfaction.

How You Make a Difference Everyday

• Provide and negotiate freight rates to motor carriers (and internal sales team as needed), ensuring maximum profitability on a daily, weekly, monthly, quarterly basis
• Coordinate available customer freight with available motor carrier equipment
• Consistently provide service and support to motor carriers in an effort to build the business relationship
• Maintain a file of all open truck shipments and of records of trailers in assigned areas
• Communicate with motor carriers to schedule trucks and resolve issues
• Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
• Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
• Perform other related duties as assigned

You’ve Got This?

• Must have worked in a Carrier Sales position in a brokerage environment for at least two year, preferably mode specific
• Excellent communication, networking, negotiation and problem-solving skills
• Results-driven
• Thrives in a fast-paced environment
• Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
• Logistical planning, routing, or dispatch experience a plus

What We Offer

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans available
• Health savings account, with an annual company contribution for plan participants
• Short-term and long-term disability; life insurance policies subsidized by company
• Additional benefits including pet insurance, accident care, access to legal advice and more

Work Schedule

This is a full-time position with a hybrid schedule following completion of our training program. Team members work onsite Monday through Friday during the initial training period. After successfully graduating from training, the schedule transitions to four days in the office and one remote workday each week. Standard hours are 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM with a one-hour break. Additional flexibility may be available based on team coverage needs.

Compensation Range

$50,000 - $60,000 + established, long-standing commission structure with high upside

This position is eligible to earn monthly commission incentives based on individual and company performance. On-Target Earnings (OTE): $100-150K+ on average for established reps.

The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.