Temp Associate Partnership Operations - CSSR

Socket.dev; New York (NY); On-site; USD 36,000 - 47,000; Full time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) is seeking a Temp Associate in the Partnership Operations team to support activation of partner assets for the Christmas Spectacular portfolio.

You will assist with hospitality, signage, events, digital and social assets, and contract fulfillment across a variety of partner accounts. The role requires 0-3 years in account management or event operations, strong organizational skills, and proficiency in Microsoft Office, with on-site

Qualifications

• Bachelor’s degree in Business, Marketing, Sports Management, Communications, or a related field.
• 0-3 years in account management, partnership marketing, sponsorship, event operations, or related experience.
• Event planning, event execution, or on-site event management experience preferred.
• Technical proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.) and familiarity with digital and social media platforms.
• Experience in account management and relationship building, both internally and externally.

Responsibilities

• Support the delivery and execution of contractual assets for assigned partners across the CSSR portfolio.
• Build relationships with internal stakeholders to help drive client initiatives and with external clients to ensure partner satisfaction.
• Assist in managing day-to-day responsibilities for partner accounts including status reports, weekly planning calls, budgets, Salesforce, ticketing, recaps, and other administrative support.
• Support event-day activations across the partner landscape, ensuring execution meets partner and MSG standards.
• Support department hospitality efforts with the input, delivery, and tracking of ticket requests, while providing on-site support at events to ensure partner satisfaction.
• Support the tracking and reporting of partner digital and social assets.
• Provide operational support for partnership activations and events throughout the Christmas Spectacular season.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

Skills

Account management

Partnership marketing

Event operations

Relationship building

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Partnership Operations team within the Global Partnerships Department supports and executes partnership activations across the Christmas Spectacular starring the Radio City Rockettes portfolio. The team works closely with a broad roster of partners to deliver best-in-class sponsorship programs through hospitality, signage, events, digital and social media assets, and other marketing activations.

The core responsibilities of the Temp Associate include supporting all accounts and partners across the CSSR portfolio, including contractual fulfillment for select partners with assets including hospitality, signage, events, social and digital content, and activations to optimize against partner KPIs. Responsibilities will also include support of the Partnership Operations team with all event activation and hospitality efforts.

The Temp Associate will be involved with a variety of partner accounts with different levels of responsibility. Across all accounts in the portfolio, the expectation is that this individual will provide support to the department in delivering successful partnership programs and ensuring partner satisfaction.

What will you do?

• Support the delivery and execution of contractual assets for assigned partners across the CSSR portfolio.
• Build relationships with internal stakeholders to help drive client initiatives and with external clients to ensure partner satisfaction.
• Assist in managing day-to-day responsibilities for partner accounts including status reports, weekly planning calls, budgets, Salesforce, ticketing, recaps, and other administrative support.
• Support event-day activations across the partner landscape, ensuring execution meets partner and MSG standards.
• Support department hospitality efforts with the input, delivery, and tracking of ticket requests, while providing on-site support at events to ensure partner satisfaction.
• Support the tracking and reporting of partner digital and social assets.
• Provide operational support for partnership activations and events throughout the Christmas Spectacular season.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• Bachelor's degree in Business, Marketing, Sports Management, Communications, or a related field preferred; or an equivalent combination of education and experience.
• 0-3 years of account management, partnership marketing, sponsorship, event operations, or related experience, preferably within sports, entertainment, live events, or hospitality.
• Event planning, event execution, or on-site event management experience preferred.
• Technical proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.) and familiarity with digital and social media platforms.
• Experience in account management and relationship building, both internally and externally.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to provide exceptional client service and support partnership objectives.

Special Requirements

• Required to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• This is an on-site role and may require on-site support up to seven days per week during peak periods of the Christmas Spectacular season.

Hourly Pay Range: $30 – $30 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.