TEMP - Admin Clerical Customer Service (CEISMC)

Georgia Institute of Technology; Atlanta (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Georgia Tech seeks a TEMP - Admin Clerical Customer Service for CEISMC to provide office support, handle correspondence, schedule meetings, maintain files, and assist customers with service needs. The role interacts with unit management and staff, vendors, and visitors across Savannah and Atlanta campuses.

Responsibilities include travel arrangements for unit staff, data compilation for reports, and maintaining organized records while ensuring smooth daily operations and responsive customer

Qualifications

• High school diploma or equivalent required.
• Experience with general office procedures and documentation.
• Ability to work outside typical business hours as needed (evenings, weekends, holidays).
• Up to two years of job-related experience.

Responsibilities

• Compose routine correspondence; prepare and route documents and reports.
• Schedule and coordinate meetings and events; arrange travel as directed.
• Compile and organize data for reports and planning.
• Maintain filing systems and office supplies inventory.
• Greet visitors, receive calls, and direct inquiries.
• Gather information on customer service needs and respond to questions.

Skills

Office administration

Document preparation

Records management

Event planning

Interpersonal skills

Written & verbal communication

Multi-tasking

Computer applications

Education

High school diploma

GED Certificate

Vocational School Diploma

Job description

Job Title: TEMP - Admin Clerical Customer Service (CEISMC)
Location: Savannah, Georgia;Atlanta, Georgia
Regular/Temporary: Temporary
Full/Part Time:
Job ID: 302526

About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Job Summary

Provide office support services within a campus unit to include organizing and preparing correspondence, reports and other documentation; scheduling meetings and events; file maintenance, and related administrative activities; and assisting customers with their service needs. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff, vendors and office visitors. This position typically will advise and counsel: NA This position will supervise: NA

Responsibilities

Job Duty 1 -
Compose routine correspondence; prepare and route correspondence, reports and other documentation.
Job Duty 2 -
Perform other duties as assigned
Job Duty 3 -
Compile and organize data for use in reports.
Job Duty 4 -
Schedule and make arrangements for meetings and other events.
Job Duty 5 -
Make travel arrangements for unit staff management and staff as directed.
Job Duty 6 -
Maintain office supplies inventory.
Job Duty 7 -
Maintain filing system.
Job Duty 8 -
Receive and refer phone calls; greet and direct office visitors.
Job Duty 9 -
Gather pertinent information regarding customer service needs.
Job Duty 10 -
Respond to customer questions or concerns.

Required Qualifications

Educational Requirements
High school diploma, GED Certificate or Vocational School Diploma
Other Required Qualifications
Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays
Required Experience
Up to two years of job related experience

Knowledge, Skills, & Abilities

SKILLS
This job requires skills in general office administration to include document preparation and processing, records management, event planning and organization, spoken/written communications and interpersonal skills, and the ability to multi-task. Skill in basic office related computer applications is required.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, and services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

Background Check

A successful candidate must be able to pass a background check. Please visit: https://usg.policystat.com/policy/19298143/latest