Teller - Zion Crossroads Branch

University of Virginia Community Credit Union; Zion Crossroads (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health

Dental

Vision

Retirement plan

Life Insurance

Long-Term Disability

Wellness Spending Account

Tuition Reimbursement

Employee Loan Discounts

Paid Time Off

13 company paid holidays

Family Forming Leave

Volunteer Time Off

Job summary

University of Virginia Community Credit Union is seeking a Teller to educate Members on financial products and services, referring to specialists as needed, and building strong member relationships. The role encompasses accurate processing of deposits, withdrawals, and various banking transactions in line with credit union policies.

The Teller position is tiered (I, II, III) with placement based on prior experience and compensation accordingly.

Qualifications

• Minimum of one year of experience in a related field.
• Placement within Tier I, II, or III of the position is related to prior experience.
• Exceptional communication skills
• Approachable and friendly
• Thrives in a fast-paced environment
• Basic math skills
• Some cash handling experience preferred
• Bilingual English & Spanish strongly preferred; additional compensation available for this skill set

Responsibilities

• Educate Members on financial products and services and refer to resources.
• Promote cross-sell of products and services to Members.
• Process transactions such as deposits and withdrawals accurately and efficiently.
• Provide outstanding Member service and maintain accuracy in line with policy.

Skills

Exceptional communication

Bilingual English/Spanish

Cash handling

Customer service focus

Job description

Description

University of Virginia Community Credit Union

Working together to strengthen the financial wellness of our members and local communities.

At UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you’re passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us.

SUMMARY

As a successful Teller, you will educate Members on financial products and services that may enhance achievement of Members’ personal financial goals, make Member referrals to other financial specialists within the Credit Union, and work to continually build positive relationships with our Members. You will also provide exceptional Member service by accurately and efficiently performing financial transactions in accordance with Credit Union policies and procedures.

The Teller position is tiered into Teller I, Teller II, & Teller III. Placement within the tiers is based on experience within the role, and compensation to commensurate with experience.

DUTIES AND RESPONSIBILITES

• Ensure Members are promptly and professionally served
• Actively educate and refer Members to resources available within the Credit Union
• Refer products and services to our Members
• Process transactions such as deposits and withdrawals as well as other banking transactions

Requirements

QUALIFICATIONS

We provide all the training you need to be successful! As part of our “people helping people” philosophy, we invest in training and coaching the knowledge and skills you will need to continue or start your career in the credit union industry. Pre-requisites for our training program include:

• A minimum of one year of experience in a related field.
• Placement within Tier I, II, or III of the position is related to prior experience.
• Exceptional communication skills
• Approachable and friendly
• Thrive in a fast-paced environment
• Basic math skills
• Some cash handling experience is preferred
• Bilingual English & Spanish strongly preferred; additional compensation is available to those with this skill set

BENEFITS

• Health
• Dental
• Vision
• a Company Retirement Plan Contribution of up to 7% after the first year of employment.
• Employees are eligible for Life Insurance
• Long-Term Disability
• Health & Wellness Spending Account
• Tuition Reimbursement
• Employee Loan Discounts
• Full-time employees accrue Paid Time Off starting with 16 days accrual annually
• 13 company paid holidays.
• Employees are also eligible for Family Forming Leave
• Volunteer Time Off.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the University of Virginia Community Credit Union & Member Options, LLC, where employment is based upon personal capabilities and qualifications without regard to race, color, gender, gender identity, religion, sexual orientation, pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, citizenship, disability, age, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.