Teller Team Lead — Frontline Supervisor

Srp-Federal-Credit-Union; Martinez (GA); On-site; USD 34,000 - 54,000; Full time

Job summary

SRP Credit Union in Martinez, GA is seeking a Teller Supervisor to manage day-to-day teller operations and ensure outstanding member service. The role involves supervising tellers, processing transactions, and promoting credit union products to help members achieve financial goals.

The position requires strong cash handling skills, leadership, and a background in customer service within financial services. A high school diploma or GED is required, with Teller I training preferred, and a track

Qualifications

• High school diploma or GED required; Teller I training preferred.
• 2 years of customer service in financial services; cash handling experience.
• 1+ year in team leadership or supervision preferred.

Responsibilities

• Process teller transactions accurately and efficiently.
• Provide exceptional member service and referral opportunities.
• Supervise tellers, coach staff, and ensure policy adherence.
• Conduct monthly cash audits and branch controls.
• Collaborate with other departments to resolve member issues.

Skills

Customer service

Cash handling

Leadership

Sales experience

Mathematics

Team supervision

Education

High school diploma or GED

Teller I training

Tools

Microsoft Word

Symitar Episys Core Banking

Job description

SRP Credit Union in Martinez, GA is seeking a Teller Supervisor to manage day-to-day teller operations and ensure outstanding member service. The role involves supervising tellers, processing transactions, and promoting credit union products to help members achieve financial goals.

The position requires strong cash handling skills, leadership, and a background in customer service within financial services. A high school diploma or GED is required, with Teller I training preferred, and a track