Teller, Taskforce

United Fidelity Bank; Cowden (IL); Sur place; USD 32 000 - 38 000; Plein temps

Résumé du poste

United Fidelity Bank is seeking a Teller Taskforce to be the friendly face of our branches, handling deposits, withdrawals, cash orders, money orders, check cashing, vault operations, and ATM balancing with accuracy and discretion.

You will promote products and services, answer inquiries, and assist management as needed. A high school diploma and prior cash handling experience are required. Weekend and evening shifts are part of this role, with a focus on excellent customer service and teamwork.

Qualifications

• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literacy and basic financial software knowledge.
• High integrity with sensitive information.
• Energetic team player.

Responsabilités

• Process deposits and withdrawals accurately.
• Balance drawers and vaults.
• Handle check cashing and money orders.
• Cross-sell bank products and refer to appropriate departments.
• Answer customer questions and educate on services.

Connaissances

Customer service

Interpersonal skills

Verbal communication

Integrity

Team player

Computer literacy

Formation

High School diploma or GED

Description du poste

It's fun to work at a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Summary:The Teller, Taskforce is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline bank functions: processing checking, saving and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.Essential Job Functions include, but are not limited to:Comply with all policies, procedures, disclosures, regulations and consumer privacy requirements.Answer customer questions and explain available services.Process checking and savings deposits and/or withdraws.Check cashing/cashier checks/cash advances.Cross-selling bank products and services.Refer customers to the proper department for issues that cannot be resolved at the teller line.Cash counting.Processing loan payments.Buy and sell currency from the vault as necessary.Ensure teller station is properly supplied.Balance drawer daily, including periodic batching of transactions.Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Skills and Abilities Required to Perform Essential Job Functions:Strong customer service focus.Excellent interpersonal and verbal communication skills.Computer literate.Possess a high degree of integrity when dealing with sensitive information.Energetic team player.Ability to perform work accurately and thoroughly.Education, Experience and Qualifications:High School diploma or GED equivalent required.Previous cash handling experience required.Physical Requirements of Essential Job Functions:The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc. Weekend and evening work will be required.Working Conditions:Typical office environment.Extended viewing of computer screens.Regular travel between branches is required.Hours per week are usually 25-30, Saturday rotation may be required.The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.