Teller Supervisor & Frontline Training Lead

S&T Bank; Lionville (PA); On-site; USD 57,859,200 - 111,096,552; Full time

Job summary

S&T Bank invites applications for a Branch Customer Service role at Exton, PA. You will manage a customer service window, resolve issues, and support a team of tellers to ensure smooth operations.

Ideal candidates have 2–5 years of general business experience with supervisory exposure, plus a high school diploma or equivalent and a two-year degree or training. The position emphasizes accuracy, policy adherence, and customer satisfaction.

Qualifications

• Requires a high school diploma or equivalent, plus specialized training or a two-year degree.
• Two to five years of general business experience; one to two years of supervisory experience preferred.
• Successful completion of the retail training program required.

Responsibilities

• Operates a customer service window to provide exceptional service and support to customers and guides other customer service representatives.
• Oversees branch customer service operations, staff supervision, training and mentoring of new tellers.
• Ensures compliance with policies, cash handling, balancing, and achievement of branch goals.

Skills

Customer service

Supervisory experience

Balancing

Education

High school diploma or equivalent

Two-year degree or specialized training

Job description

S&T Bank invites applications for a Branch Customer Service role at Exton, PA. You will manage a customer service window, resolve issues, and support a team of tellers to ensure smooth operations.

Ideal candidates have 2–5 years of general business experience with supervisory exposure, plus a high school diploma or equivalent and a two-year degree or training. The position emphasizes accuracy, policy adherence, and customer satisfaction.