Teller Supervisor

Guardian Savings Bank; Louisville (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Guardian Savings Bank in Louisville is seeking a Teller Supervisor at our Jeffersontown branch. You will support the branch leadership by overseeing teller operations and ensuring accurate processing and high-quality service.

Responsibilities include supervising deposits, withdrawals, and transactions, balancing cash, and maintaining security and compliance. A High School Diploma is required; previous teller supervising experience is a plus. Guardian Savings Bank is an Equal Opportunity Employer.

Qualifications

• High School Diploma required; Associate degree preferred.
• NMLS registration preferred.

Responsibilities

• Complete deposits, withdrawals, and other financial interactions.
• Provide excellent customer service and maintain branch integrity.
• Balance teller station and verify transactions.
• Prepare cashier's checks, money orders, and wire transfers.
• Open new accounts and renegotiate certificates of deposit.
• Assist management in daily branch operations.

Skills

Organized

Analytical thinking

Attention to detail

Problem solving

Verbal communication

Written communication

Self-motivation

Team player

Education

High School Diploma

Associates degree

NMLS registration

Job description

Company Description Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front-line employees. Guardian Savings Bank is looking for a Teller Supervisor for our Jeffersontown branch. Purpose of the role As a Teller Supervisor you willsupport the assistant branch manager and branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff. You will be responsible for overseeing the teller function, working with the department to achieve growth and provide excellent customer service. These duties as a teller supervisor are contingent on the scope of the services that are offered at the facility.

Essential Duties and Responsibilities

Complete deposits, withdrawals, and other financial interactionsProvide excellent customer serviceBalance teller stationConfirm accuracy of transactionsPrepare, verify and issue cashier checks and personal money orders, and facilitate wire transfersOpen new accountsRenegotiate certificates of depositReview balances with employees and staff daily

Education and Experience

High School Diploma, required; Associates degree and equivalent industry experience in related field, preferred.Minimum 1 year of working experience in a bank branch setting, requiredMinimum 1 year of working experience as Teller, requiredNational Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, preferredProficient with Microsoft

Job competencies

Organized and dependableAnalytical and attention to detailAbility to problem solve and multi-taskVerbal and Written CommunicationSelf-MotivatedTeam Player

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice. Guardian Savings Bank is an Equal Employment Opportunity and affirmative action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.