Teller Supervisor

Rhode Island Commerce; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Guardian Savings Bank in Cincinnati is seeking a Teller Supervisor to support the branch manager and oversee teller operations, ensuring accurate and secure financial transactions and delivering excellent customer service.

The role requires a High School Diploma (Associates preferred), at least 1 year of teller or bank-branch experience, and familiarity with Microsoft tools. NMLS registration is preferred. Equal opportunity employer.

Qualifications

• Must have a High School Diploma; an Associate degree or equivalent is preferred.
• Minimum 1 year of working experience in a bank branch setting is required.
• Minimum 1 year of working experience as Teller is required.
• NMLS registration (S.A.F.E. Act) preferred.
• Proficient with Microsoft Office tools; strong attention to detail and organizational skills.

Responsibilities

• Oversee teller function and branch operations under supervision of branch management.
• Balance teller stations and ensure accuracy of transactions.
• Prepare, verify and issue cashier's checks and personal money orders; facilitate wire transfers.
• Renegotiate certificates of deposit as needed.
• Review balances with staff and ensure daily accuracy.

Skills

Attention to detail

Team player

Self-motivated

Verbal and written communication

Analytical

Education

High School Diploma

Associates degree or equivalent

NMLS registration (preferred)

Tools

Microsoft Office

Job description

Contact information

• Name Keri Courtney
• Phone [phone]
• Email [e-mail]

Company Description

Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front-line employees. Guardian Savings Bank is looking for a Teller Supervisor for our Mt Airybranch.

Purpose of the role

As a Teller Supervisor you willsupport the assistant branch manager and branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff. You will be responsible for overseeing the teller function, working with the department to achieve growth and provide excellent customer service. These duties as a teller supervisor are contingent on the scope of the services that are offered at the facility.

Essential Duties and Responsibilities

• Complete deposits, withdrawals, and other financial interactions
• Balance teller station
• Confirm accuracy of transactions
• Prepare, verify and issue cashier checks and personal money orders, and facilitate wire transfers
• Renegotiate certificates of deposit
• Review balances with employees and staff daily

Education and Experience

• High School Diploma, required; Associates degree and equivalent industry experience in related field, preferred.
• Minimum 1 year of working experience in a bank branch setting, required
• Minimum 1 year of working experience as Teller, required
• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, preferred
• Proficient with Microsoft
• Organized and dependable
• Analytical and attention to detail
• Ability to problem solve and multi-task
• Verbal and Written Communication
• Self-Motivated
• Team Player

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.

Guardian Savings Bank is an Equal Employment Opportunity and Affiniti