Assistant Branch Manager

Guardian Savings Bank; Cincinnati (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Guardian Savings Bank in Cincinnati seeks an Assistant Branch Manager to oversee branch sales, deposits, and the efficient operation of the branch. You will supervise staff to ensure all operations are performed accurately and with a focus on trust and customer satisfaction.

The role requires a High School Diploma (Associates preferred) and at least 2 years in a branch environment, with strong customer service and compliance awareness.

Qualifications

• High School Diploma required; Associates degree preferred.
• Minimum 2 years of branch experience preferred.
• Strong customer service and audit/compliance awareness.

Responsibilities

• Complete deposits, withdrawals, and other financial interactions.
• Provide excellent customer service.
• Balance teller station and confirm accuracy of transactions.
• Prepare, verify and issue cashier checks, personal money orders, and facilitate wire transfers.
• Open new accounts and renegotiate certificates of deposit.
• Maintain audit and compliance standards and reports.
• Assist with employee reviews and new hire training.

Skills

Organized

Attention to detail

Problem solving

Verbal and written communication

Self-motivated

Team player

Education

High School Diploma

Associates degree or related experience

Job description

Company Description

Guardian Savings Bank is a large lender in Cincinnati, Northern Kentucky, Lexington and Louisville that puts people first. Our customers are part of a close-knit community and their banking needs are both met and serviced locally. Everything from opening an account, securing a home loan or getting advice on the best banking options, were here for you. In a fast-paced world, you can count on Guardian Savings Bank to slow down and give you the attention you deserve.

Purpose of the role

In this role, you will oversee branch sales, including deposit growth and retention, as well as the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff. Your duties of the assistant branch manager are contingent on the scope of the services that are offered at the facility.

Essential Duties and Responsibilities

• Complete deposits, withdrawals, and other financial interactions
• Provide excellent customer service
• Balance teller station
• Confirm accuracy of transactions
• Prepare, verify and issue cashier checks personal money orders, and facilitate wire transfers
• Open new accounts
• Renegotiate certificates of deposit
• Responsible for maintaining audit and compliance standards and reports
• Provide input for employee reviews
• Assist with new hire training

Education and Experience

• High School Diploma, required; Associates degree and equivalent industry experience in related field, preferred.
• Minimum 2 years of experience in the branch, preferred

Job competencies

• Organized and dependable
• Analytical and attention to detail
• Ability to problem solve and multi-task
• Verbal and Written Communication
• Self-Motivated
• Team Player

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.

Guardian Savings Bank is an Equal Employment Opportunity andAffirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.