Teller - Shelby

Altana Federal Credit Union; Shelby (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Altana Federal Credit Union is hiring a Teller to greet members and provide friendly financial service. You will handle deposits, withdrawals, payments, and check cashing while balancing the ATM and assisting with mail and coin handling.

This role supports daily branch operations to ensure a smooth member experience. We seek candidates with a high school diploma or GED and up to 12 months teller or cash-handling experience, plus strong communication and confidentiality.

Qualifications

• Basic understanding of banking operations.
• Strong analytical skills to help resolve member concerns with care.
• Clear and professional communication in person and in writing.
• Ability to maintain confidentiality and work collaboratively in a team.

Responsibilities

• Deliver deposits, withdrawals, loan payments, and check cashing with accurate member service.
• Balance ATM, process night drop and mail, scan documents, and manage coin bags.
• Maintain a smooth branch operation through attention to detail and compliance.
• Support daily tasks to provide a seamless member experience.

Skills

Banking operations

Analytical skills

Communication

Confidentiality

Teamwork

Education

High school diploma or GED

Job description

Join the Altana Team!

As an Altana FCU Teller, you’ll be the welcoming face of our credit union—building meaningful connections with members while supporting their financial well‑being. You’ll process day‑to‑day transactions like deposits, withdrawals, loan payments, and check cashing, all while delivering friendly, solution‑focused service.

Behind the scenes, you’ll help keep our operations running smoothly by balancing the ATM, processing night drop and mail, scanning documents, and managing coin bags. Every task you complete directly contributes to an empowering, seamless experience for our members.

Primary Responsibilities

• Member Transactions & Service – 80%
  Deliver compassionate, accurate, and efficient service for deposits, withdrawals, payments, and inquiries—helping members feel supported and valued.
• Processing Night Drop & Mail – 10%
  Ensure timely and secure handling of member submissions.
• Balancing ATM – 5%
  Maintain a well-functioning ATM that members can count on.
• Scanning, Coin Handling & Other Tasks – 5%
  Support daily branch operations with attention to detail.

What We Expect From You

• Stay informed about credit union products, policies, and regulations so you can exhibit expertise to members with accurate information.
• Follow all security, privacy, and compliance guidelines to protect our members and our team.
• Bring professionalism, positivity, and respect to every interaction—whether with members, coworkers, or vendors.
• Participate in team meetings and required training, contributing to a revolutionary, continuously improving workplace.
• Be punctual, prepared, and dependable—your team and our members count on you.

Qualifications

• High school diploma or GED preferred.
• Up to 12 months of teller or cash-handling experience.

Skills & Competencies

• Basic understanding of banking operations.
• Strong analytical skills to help resolve member concerns with care.
• Ability to use office equipment like computers, phones, and copiers.
• Clear and professional communication skills in person and in writing.
• Ability to maintain confidentiality and work collaboratively in a synergistic, team-centered environment.

Why You’ll Love Working Here

At Altana, you’re joining more than an organization—you’re joining a community. We believe in caring for our team members the way we care for our members: with respect, support, and a genuine commitment to helping people thrive. Here, your work matters. Your voice matters.You matter.

If you’re ready to grow, contribute, and make a meaningful impact on a team that puts people first every day, we’d love to meet you.