Teller Retail Banker

Lensa; Stockbridge (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a nationally recognized award-winning bank as a Customer Service Representative. This role focuses on enhancing customer experiences through proactive engagement and tailored service offerings. You will be trained to identify customer needs and recommend suitable products, ensuring a positive banking experience. The position offers a dynamic work environment with opportunities for personal growth and development. Enjoy competitive pay, great benefits, and a supportive team culture. If you are passionate about customer service and eager to make a difference in the community, this is the perfect opportunity for you.

Benefits

Competitive pay

Great benefits

Flexible time off

401(k) matching

Qualifications

• 3 years of sales or customer service experience required.
• Positive and engaging attitude is essential.

Responsibilities

• Achieving individual sales by marketing bank products.
• Processing transactions and handling customer inquiries.

Skills

Customer Service

Sales

Problem-Solving

Education

High School Diploma

Associate’s Degree

Bachelor’s Degree

Job description

Customer Service Representative I-Call Center

NiteLines USA, Inc.

Location: Atlanta, GA

Position Overview

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

As a Retail Banker, you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Minimum Qualifications/Experience

3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Previous in-store banking experience is preferred, but not required. Must be positive and engaging.

Formal Education & Certification

High School Diploma or equivalent required.

Supervisory Responsibility

No.

Travel

Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Working Conditions

Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Competitive pay, great benefits, flexible time off, 401(k) matching…we could go on and on. Apply today!