TELLER - PART TIME - SOUTH RENO

Greater Nevada Credit Union; Reno (NV); On-site; USD 23,000 - 32,000; Full time

Job summary

Greater Nevada Credit Union in Reno, NV is seeking a friendly Teller to serve as the face of the credit union, handling daily transactions and delivering personalized member service. You will balance cash drawers, educate members on products, and identify opportunities to cross-sell while adhering to regulatory requirements.

As part of a collaborative team, you will engage with members in our Reno location, delivering care and accurate financial solutions that support our community.

Qualifications

• 6 months customer service experience.
• 6 months cash handling preferred.
• Excellent communication skills.
• Problem solving and analytical skills.
• Sales skills and experience.
• Effective relationship building skills.

Responsibilities

• Create a welcoming environment by greeting members and listening to their needs.
• Conduct various financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments.
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and services and identify cross-sell opportunities.
• Adhere to regulatory requirements and internal policies to safeguard confidentiality and prevent fraud.

Skills

Communication

Customer service

Cash handling

Sales

Problem solving

Relationship building

Initiative

Teamwork

Job description

At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other.With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. Why? Simply because we believe that together, we Live Greater.To do this, we practice C.A.R.E. with our Values:We Care Genuinely.We build relationships because we know that we are Greater Together.We Stay Trustworthy as we serve our communities."Be Bright" rings in our ears as we find custom solutions that meet our members' needs.We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 88,500 members and thousands upon thousands of people through our community and philanthropic work.If you’re enthusiastic, collaborative, and ready to make an impact, we’d love to meet you!About The Position:The Teller position plays a pivotal role in our commitment to elevating member value and fostering meaningful interactions and relationships. As a Teller, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions to our members. Primary responsibilities include conducting various financial transactions accurately and efficiently, promoting our comprehensive range of products and services, and building strong rapport with members through genuine engagement and proactive support.What You'll Be DoingCreate a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.Balance cash drawers and maintain proper cash levels.Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.Qualifications6 months customer service experience6 months cash handling preferredSkills & CompetenciesExcellent Communication SkillsProblem Solving and Analytical SkillsFriendly and Outgoing PersonalitySales Skills and ExperienceEffective Relationship Building SkillsWilling to take initiativeAction orientedCommunicates effectivelyCustomer (member) focusedCollaboratesPhysical DemandsWhile performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.Location and Travel Requirements6745 Sierra Center Pkwy,Reno NV 89511United StatesLocated in an idyllic small community in beautiful Northern NevadaCompensation & Benefits$17.07 - 23.56 per hourCompensation is dependent on experienceEmployee product and service discountsGreater Nevada is an Equal Opportunity EmployerEmployment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.