Teller - Part Time | Ramtown

Manasquan Bank; Howell Township (NJ); On-site; USD 26,000 - 30,000; Part time

Job summary

Manasquan Bank in Howell, NJ is seeking a PT Non-Exempt Teller to serve customers with accuracy and a friendly, proactive approach. You will handle deposits, withdrawals, check cashing, and other routine banking transactions while promoting bank products.

The role requires a high school diploma or GED, 1-2 years cash handling or retail experience, and the ability to maintain exceptional customer service standards in a busy branch environment.

Qualifications

• High School Diploma or GED required or equivalent.
• 1-2 years retail or cash handling experience preferred.
• Strong customer service and cross-selling capabilities.
• Ability to learn banking systems and use a calculator accurately.

Responsibilities

• Process routine financial transactions with accuracy and courtesy.
• Maintain minimal teller differences and controllable losses.
• Prove transactions in accordance with bank policies and procedures.
• Refer bank products and services when appropriate to customers.
• Assist with cash handling, phones, mail, and ATM tasks as needed.
• Travel within the branch network to ensure adequate coverage.

Skills

Customer service

Interpersonal skills

Cash handling

Math ability

Cross-selling

Product knowledge

Learn quickly

Education

High School Diploma or GED

Tools

Banking software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Non-officer, PT Non-Exempt Howell, NJ, US

4 days ago Requisition ID: 1586

Salary Range: $19.00 To $22.00 Hourly

PRIMARY PURPOSE

Accurately process routine financial transactions for banking customers with an emphasis on personalized quality customer service at all times. Preparing and maintaining various reports, records and files. Promote and cross-sell Bank products and services. Excellent customer service is paramount in the performance of a teller, who is the first line of contact with customers. Maintaining customer confidence and satisfaction through efficient, effective, accurate and courteous processing of transactions is critical to the image presented by the Bank.

$19.00 - $22.00 Hourly

EXPERIENCE & EDUCATION

• High School Diploma or G.E.D.
• 1-2 years retail experience in a cash handling capacity preferred.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Process routine financial transactions for banking customers with an emphasis on personalized quality service and in accordance with all Bank policies and procedures.
  • Transactions typically include deposits; check cashing, journal transfers, money orders, official checks, sale & redemption of U.S. Savings Bonds, withdrawals, loan payments, loan disbursements, miscellaneous receipts & disbursements, cash advances, provide access to safe deposit boxes, and proficient on use of cash recycler.
• Ensure minimum to zero teller differences and controllable losses. Escalate matters requiring further attention immediately.
• Prove all transactions in accordance with all Bank established procedures and policies.
• Knowledge and adherence of all Bank policies and procedures.
• Adhere to privacy and confidentiality policies when assisting customers in obtaining any account information.
• Refer various Bank products and services to customers as needs are uncovered.
• When needed, assist with filing, money counting, teller cash proof, answering phones, processing mail transactions and/or correspondence, reconciliation of ATM, as well as assisting in coin machine operations and proof, and completing daily audit of miscellaneous items.
• Available to travel within the branch network as needed to ensure adequate branch coverage.
• Daily use of Cash Recycler to include maintenance as needed and proof as designated.
• Reconcile coin machine daily, ability to change coin bags, maintain cleanliness to ensure proper operation of equipment.
• Other duties as assigned by Bank Management.

JOB REQUIREMENTS

• Excellent inter-personal and customer service skills.
• Working knowledge of calculator and ability to be trained and efficiently operate banking system.
• Strong basic math ability.
• Ability to learn and retain information.
• A high level commitment to exceptional service and client relationship development for internal and external clients.
• Possess the level of product knowledge necessary to effectively promote the Bank’s products and services by identifying cross selling opportunities, educating clients regarding the benefits of the Bank’s products and services, and effectively promoting them.
• Align and embrace Manasquan Bank’s pillar core values including, engagement, quality, innovation, and relevance and sustainability.
• Complete all required enterprise-wide trainings to keep current on regulatory and industry trends.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Working conditions are those of an open office environment, which can require the ability to manage some stress such as noise level from customers, employees, and general office equipment, etc. Daily use of wrists, hands, and fingers: to use computer, telephone, fax, copier, and general office equipment. Ability to hear and speak clearly for gathering simple to complex information from both customers and coworkers. Sitting for extended periods (up to 8 hours) of time, standing and walking up to 15% of work time. Ability to operate a motor vehicle for travel within branch network.

DISCLAIMER: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this job. Reasonable accommodation may be made to qualified, disabled individuals for the performance of essential duties and responsibilities.