Teller Part Time - 20 Hours - Genito Branch

Virginia Credit Union; Midlothian (VA); On-site; USD 25,719 - 28,406; Full time

Benefits offered by this job

Top Workplaces recognition

Benefits and work-life balance

Job summary

Virginia Credit Union is hiring a teller to deliver superior member service by accurately handling teller transactions and balancing cash drawers. You will build relationships by recommending VACU products and services, while following security policies and completing required training.

This role requires basic product knowledge, good math skills, and a professional appearance and communication style. Prior cash handling experience is preferred, with a high school diploma as a minimum

Qualifications

• Minimum Education and Experience: High school diploma or equivalent; cash handling/business experience preferred.

Responsibilities

• Demonstrates knowledge of VACU policies and procedures related to teller area.
• Meets member needs by knowledge of VACU products and services.
• Makes referrals of VACU products and services.
• Performs paying and receiving functions with accurate balancing and reporting.
• Handles transactions with good judgment and seeks approval when needed.
• Verifies and balances cash drawer daily with minimal variances.
• Assists in reconciling errors or discrepancies.
• Maintains adequate cash and cash limits as required by policy.
• Gives basic knowledge of safe deposit box access procedures.
• Provides quality service by following member service expectations.
• Meets expectations in service quality, operations and sales documentation.

Skills

Math aptitude

Basic computer skills

Education

High school diploma

Job description

Work Hours

Sat: Every Saturday 8:30am-1pm Mon: 10:15am-6:30pm Off: Tues, Weds, Thursday Fri: 8:45am-6:30pm

Primary Function

Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures. Builds and maintains member relationships by recommending VACU products and services.

Job Duties and Responsibilities

• Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area, including Security and Information Security.
• Meets member needs by maintaining appropriate knowledge of all VACU products and services.
• Makes appropriate referrals of VACU products and services.
• Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
• Handles each transaction proficiently, exercising good judgment and seeking approval for any transaction exceeding their level of authority.
• Verifies and balances assigned cash drawer daily with minimal cash variances.
• Assists in reconciling errors or discrepancies.
• Maintains adequate cash and/or cash limits as required by VACU policy.
• Demonstrates basic knowledge of safe deposit box access procedures.
• Provides quality service by following all member service expectations.
• Meets expectations in all areas of teller performance documentation including service quality, operations, and sales.
• Complies with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.
• Completes all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.
• Reports all Risk Management Policy violations in accordance with policy.
• Other duties may be required and assigned by the supervisor.

Job Qualifications

• Knowledge: Good understanding of products and services offered by financial institutions preferred.
• Skills: Satisfactory computer skills preferred.
• Abilities: Math aptitude; professional appearance, manner and communication skills.
• Minimum Education and Experience: Minimum of high school diploma or equivalent; cash handling/business experience, preferably at a financial institution.

Physical Requirements

• Must be able to sit and stand for long periods of time.
• Occasionally lift up to 50 pounds and/or up to 30 pounds frequently.

Salary Range

$18.67-$20.62

Benefits & Culture

We’re proud of the opportunities, training, benefits and work-life balance we provide to those who help people take their money further, and reach their goals sooner. We strive to provide a culture where employee development, teamwork, integrity, respect and quality of life are the cornerstones of delivering superior member experience. We thank our employees for making us a part of our community’s "Top Workplaces" and are always looking to add people to our team who share our passion for helping members build their finances and confidence. In return, we offer employees a challenging and rewarding work environment and are committed to maintaining an atmosphere that promotes teamwork and continual improvement.

EEO Statement

Virginia Credit Union is an Equal Opportunity Employer.