Teller- Part Time

Langley Federal Credit Union; Virginia Beach, Northern (VA, KY); Hybrid; USD 23,000 - 26,000; Part time

Benefits offered by this job

Educational assistance

Student loan repayment

Career growth opportunities

Paid vacation

13 paid holidays

Floating holidays

Paid sick time

401K with 6% company match ( Roth IRA)

Disability insurance

Life insurance

Flexible health care

Job summary

Langley Federal Credit Union is hiring a PartTime Teller for its Salem Branch in Virginia Beach, VA. The role focuses on delivering impeccable in-person service while processing member transactions and educating members on Langley products to help them save, borrow, and spend wisely.

The position requires an associate degree or equivalent customer service experience, including cash handling, with opportunities for growth and career development. Flexible schedule and strong benefits are provided.

Qualifications

• An associate degree or two years of face-to-face customer service or sales experience, including cash handling, or an equivalent combination of education and experience, is required.

Responsibilities

• Processes member transactions including balance inquiries, transfers, payments, loan advances, and account openings.
• Processes cash transactions accurately and in compliance with regulatory requirements.
• Assists members with service requests, records interactions in the CRM system, and follows up.
• Educates members on Langley products and services and makes referrals to internal partners.
• Maintains teamwork and professional interactions with colleagues and supervisors.
• Provides on-site training and acts as a front-line deterrent against fraud and theft.

Skills

Cash handling

Customer service

Sales experience

CRM software

Education

Associate degree or 2 years of customer service experience

Tools

CRM software

Job description

Description

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States, with over $5B in assets and over 400,000members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordablemedical, dental, and vision plans in addition to:

Investing in You:

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

Time Off That Matters:

• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
• Paid Sick Time for all team members.
• Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

Langley Federal Credit Union is currently hiring for a PartTime Tellerto work on-site from our Salem Branchlocated in Virginia Beach , VA .

Job Summary:

Provides Langley members with impeccable service in person while accurately processing all types of member transactions. Educates members on Langley products and services to improve members’ lives by helping them save, borrow, and spend wisely.

Essential Functions, Duties, and Responsibilities:

• Processes all types of transactions for members, including balance inquiries, transfers, payments, loan advances, account openings, and all other requests through our core system.
• Processes cash transactions accurately and in compliance with all regulatory requirements.
• Assists members with all service requests, documenting the interaction and following up utilizing the Customer Relationship Management (CRM) tool and Document Management System.
• Educates members on Langley products and services, making referrals to internal business partners.
• Fosters teamwork by professionally interacting with peers, supervisors, and other Langley employees.
• Serves as a mentor and role model for all tellers, providing adequate on-site training.
• Serves as a front-line deterrent against fraud and theft, protecting members and the Credit Union.
• Assists with all other branch operational duties as assigned.
• Complies with all Credit Union policies and regulatory requirements.
• Works at other branch locations as needed.

Qualifications:

• An associate degree or two years of face-to-face customer service or sales experience, including cash handling, or an equivalent combination of education and experience, is required.

Targeted Pay Range - $17.00 - $19.03 based on qualifications and experience

Our Keys to Success:

• Service Champion – Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassadors – Demonstrates a passion for Langley’s vision, encouraging diversity, equity, and inclusion while considering Langley’s values when making decisions and taking accountability for delivering results.
• Agile in Action – Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven – Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learners – Maintains an understanding of Langley’s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements:

The physical demands described here represent those an employee must meet to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to talk, hear, sit, and use hands and fingers to operate standard office equipment such as a mouse, keyboard, or telephone, as well as non-standard equipment like debit card machines, ATMs, and bill and coin counters. Handling and manipulating small objects like bills and coins, reaching with hands and arms, and standing and walking are also frequently required. Occasional lifting up to 10 lbs. may be required. Specific vision requirements for the job include close vision (at 20 inches or less).

Working Conditions:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in an indoor, climate-controlled retail branch environment where the noise level can range from quiet to moderate. The ability to work a flexible schedule, including Saturdays, is required.

This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.