Teller - Part Time

The First National Bank of Fort Smith; United States; On-site; USD 24,000 - 36,000; Part time

Job summary

The First National Bank of Fort Smith is seeking a part-time teller to assist customers with transactions, balance cash drawers, and provide excellent service. The position requires attention to detail, accuracy, and a friendly customer-forward approach.

The teller will handle deposits, withdrawals, and routine transactions, using teller software and Windows-based systems, while promoting bank products and services.

Qualifications

• Customer service experience required.
• Basic math and cash handling accuracy.
• Ability to multitask and work with customers.

Responsibilities

• Enter customers' transactions into computers and issue receipts.
• Balance cash and coin at end of shifts and ensure accuracy.
• Process deposits, withdrawals, loan payments and other teller transactions.

Skills

Customer service

Typing

Cash handling

10-Key

Education

High School Diploma / GED

Tools

Windows

Teller system

Job description

Description

Department : Branch

Job Status : Part Time

FLSA Status : Non-Exempt

Job Type: Regular

Work Schedule :

First National Branch hours of operation are from 7:30 a.m. - 6:00 p.m., Monday - Friday, and Saturday from 7:30 a.m. to 12:00 p.m. Positions will require the ability to work weekend hours.

Reports To : Branch Manager

Amount of Travel Required : None

Positions Supervised : None

POSITION SUMMARY

Assists customers with bank transactions in accordance with approved policies and procedures, balance transactions daily and provide excellent customer service.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
• Balance currency &coin, in cash drawers at ends of shifts, and calculate daily transactions using Vertex Teller Capture system, machines with a high level of accuracy.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Order a supply of cash to meet daily needs.
• Transact deposit and check cashing business for customers according to bank policies and procedures.
• Accurate utilization of the teller system and computer system.
• Regular use of fax, copier, currency counter, changer, coin counter, scanner, currency dispenser and/or cash recycler, ATM, and telephone.
• Explain, promote, and cross sell bank products and services.
• Assist in balancing of the ATM.
• Accept loan payments.
• Respond promptly to customer requests, problems and needs.
• Handle customer transactions efficiently and accurately.
• Adhere to written bank policies and procedures as directed.
• Maintain good punctuality and attendance to work.
• Strong communication skills. Ability to communicate with customers throughout the day.
• Knowledge of federal and state laws and regulations, including a demonstrated adherence to all Bank Secrecy Act, Anti-Money Laundering and OFAC policies and procedures.
• Completion of training annually addressing these topics.

Requirements

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Adaptability - Ability to adapt to change in the workplace.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Reliability - The trait of being dependable and trustworthy.
• Responsible - Ability to be held accountable or answerable for one’s conduct.

SKILLS & ABILITIES

Education :

High School Graduate or General Education Degree (GED)

Experience :

• Customer service experience required.
• Cash handling experience preferred.
• 10-Key
• Typing

Computer Skills :

Basic knowledge of Windows and Computers.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

• Stand F
• Walk F
• Sit C
• Manually Manipulate C
• Reach Outward F
• Reach Above Shoulder F
• Climb O
• Crawl O
• Squat or Kneel O
• Bend O
• Grasp F
• Speak F
• Lift/Carry
• 10 lbs or less F
• 11-20 lbs F
• 21-50 lbs O
• 51-100 lbs O
• Over 100 lbs N
• Push/Pull
• 12 lbs or less F
• 13-25 lbs F
• 26-40 lbs O
• 41-100 lbs N

Other Physical Requirements

• Vision (Near, Distance, Peripheral, Depth)
• Sense of Sound - Must be able to hear customers and staff talk, hear alarms, etc.

WORK ENVIRONMENT

An office environment in a controlled atmosphere building.